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AT&T Sales & Customer Service Associate
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Westpeak Consultants Inc
Clovis, CA (In Person)
$57,000 Salary, Full-Time
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Job Description
AT&T Sales & Customer Service Associate Westpeak Consultants Inc - 2.0 Clovis, CA Job Details Full-time $52,000 - $62,000 a year 4 hours ago Qualifications Customer communication Full Job Description Westpeak Consultants , a provider of marketing solutions, is recruiting AT&T Sales & Customer Service Associates in Fresno to support AT&T's residential campaign. You will manage customer inquiries, facilitate upgrades, and deliver reliable wireless and internet solutions while maintaining AT&T's reputation for quality service. As an AT&T Sales & Customer Service Associate, you will receive structured, campaign-specific training to manage inquiries with accuracy, resolve service concerns, and facilitate account updates. This Sales & Customer Service Associate role is for driven professionals who excel in fast-paced outreach and build lasting customer satisfaction through proactive engagement. Why the AT&T Sales & Customer Service Associate Role Matters You're the human connection in a digital world. Through expert handling of AT&T service inquiries and consistent delivery excellence, the AT&T Sales & Customer Service Associate transforms residential outreach into lasting customer relationships and retention. Day-to-Day Duties of the AT&T Sales & Customer Service Associate Conduct residential outreach to introduce AT&T wireless and internet services with clarity and professionalism. Manage customer inquiries and service requests with accuracy, empathy, and campaign-aligned messaging. Troubleshoot connectivity, billing, and account issues using AT&T tools and guided workflows. Process service upgrades, account changes, and payments while maintaining precise documentation. Resolve customer concerns proactively to ensure service continuity and satisfaction. Maintain consistent quality through organized workflow, timely follow-up, and accurate reporting. What We're Looking For in a AT&T Sales & Customer Service Associate Prior experience in customer service, sales, or account coordination preferred—especially in structured, field-based environments. Strong communicator with the ability to explain service details, guide customers through account updates, and close sales. Skilled at managing multiple customer requests, documenting activity accurately, and ensuring continuity across interactions. Comfortable navigating AT&T systems, digital tools, and service workflows to deliver seamless and proactive customer experiences.