Retail Store Associate

Retail Store Associate Aim Mail Center Huntington Beach Huntington Beach, CA Job Details Part-time $17 - $20 an hour 1 hour ago Benefits Employee discount Opportunities for advancement Flexible schedule Qualifications Customer service Basic math Driver's License Computer skills Certified Notary Public Retail math

Full Job Description Key Responsibilities:

Customer Service:

Greet and assist customers with a friendly and helpful demeanor. Answer customer inquiries via phone, email, and in-person. Provide information on services offered, including mailbox rentals, shipping options, and printing services.

Mailbox Services:

Manage mailbox rentals, renewals, and cancellations. Notify customers of received mail and packages. Ensure mail and packages are stored securely and accurately.

Shipping Services:

Assist customers with packaging and shipping needs. Provide information on various shipping options and rates. Process shipping transactions using multiple carrier systems (e.g., USPS, UPS, FedEx, DHL).

Printing Services:

Operate printing, copying, and scanning equipment. Assist customers with print orders, including business cards, flyers, brochures, and other marketing materials. Ensure high-quality output and timely completion of print jobs.

Sales and Marketing:

Promote store services and products to customers. Upsell additional services and products when appropriate. Assist with in-store promotions and marketing campaigns.

Store Operations:

Maintain a clean and organized store environment. Monitor inventory levels and assist with ordering supplies. Handle cash, credit card transactions, and manage the point-of-sale system.

Problem Resolution:

Address and resolve customer complaints and issues promptly. Escalate complex problems to the store manager as needed.

Qualifications:

High school diploma or equivalent. Notary Public is a Plus Previous experience in a customer service role preferred. Strong verbal and written communication skills. Proficient in using computers and office equipment. Ability to multitask and handle a fast-paced work environment. Detail-oriented and able to handle sensitive information confidentially. Ability to lift and carry packages up to 50 lbs.

Benefits:

Competitive hourly wage. Flexible work schedule. Opportunities for advancement and professional development. Employee discounts on store services and products.

Job Type:

Part-time Pay:

$17.00 - $20.00 per hour Ability to

Commute:

Huntington Beach, CA 92646 (Required) Ability to

Relocate:

Huntington Beach, CA 92646: Relocate before starting work (Required)

Work Location:

In person