Customer Service/ Retail Sales Associates

Customer Service/ Retail Sales Associates Apada Threads of Treasures Lemon Grove, CA Job Details Temporary | Part-time | Seasonal | Full-time $18.00 - $27.59 an hour 1 hour ago Benefits Employee discount Flexible schedule Qualifications Bilingual Retail sales transactions Customer returns handling Financial transaction processing Visual merchandising Phone communication Inventory management Merchandising Greeting customers Processing cash transactions Supervising experience Merchandising display arrangement Product demos Retail math Grocery store POS systems Communication skills Entry level Under 1 year Client interaction via phone calls Handling customer exchanges Full Job Description Overview Join our dynamic retail team as a Customer Service and Retail Sales Associate, where your enthusiasm and dedication will help create an exceptional shopping experience for every customer. In this lively role, you will be the friendly face guiding customers through their purchasing journey, providing product insights, and ensuring their needs are met with energy and professionalism. Whether assisting with product demos, managing transactions, or maintaining store presentation, you'll play a vital part in fostering a welcoming environment that encourages customer loyalty and satisfaction. This paid position offers an exciting opportunity to develop your sales skills while working in a fast-paced, supportive setting. Responsibilities Greet customers warmly and provide outstanding service to enhance their shopping experience Assist customers with product selections, offering detailed information and demonstrations to highlight features and benefits Operate POS (Point of Sale) systems accurately for transactions including sales, returns, and exchanges Upsell products by identifying customer needs and recommending additional items to maximize sales opportunities Maintain merchandising standards by organizing displays, restocking shelves, and ensuring the store looks inviting and well-organized Handle cash transactions with accuracy, including cash handling and basic retail math calculations Support inventory management through stocking shelves, conducting stock counts, and assisting with product demos when needed Qualifications Previous experience in retail sales or customer service is preferred but not required; enthusiasm and a positive attitude are essential Strong communication skills with the ability to engage customers effectively in multiple languages (bilingual skills are a plus) Familiarity with POS systems, cash handling procedures, and retail math concepts Ability to perform physical tasks such as standing for long periods, stocking shelves, and moving merchandise efficiently Excellent phone etiquette for handling inquiries professionally over the phone or in person Supervising experience is advantageous for those interested in growth opportunities within the team Experience working in grocery stores or similar retail environments is beneficial but not mandatory Join us to be part of a vibrant team dedicated to delivering exceptional service while developing your retail expertise. We're committed to supporting your growth through ongoing training and a positive work environment.

Job Types:

Full-time, Part-time, Seasonal, Temporary Pay:

$18.00 - $27.59 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person