Workplace Experience Technician

Elevate Your Career with CBRE - Join a Fortune 500 Leader! As a Workplace Experience Technician at CBRE, you are the ultimate multitasker, blending administrative precision with high-impact office management. This is a role for the detail-obsessed professional who can pivot seamlessly from auditing complex calendars to executing a flawless corporate event. You'll be the central hub of the office - ensuring logistics are airtight, schedules are optimized, and the physical workspace reflects CBRE's world-class standards. If you have the technical savvy to manage office operations and the interpersonal flair to host memorable workplace events, we want you on our team!

ABOUT THE ROLE

As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function and is responsible for providing world-class customer service to the clients and visitors of a designated building.

WHAT YOU'LL DO

First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. Coordinate with vendors who supply services or goods to the workplace. Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.