Sales Support Associate

Job Overview We are seeking a proactive and customer-focused Sales Support Associate to join our dynamic team. In this role, you will be the vital link between our sales team and clients, providing exceptional support to ensure smooth operations and excellent customer experiences. The ideal candidate will have a passion for sales, strong communication skills, and a dedication to delivering outstanding service. This position offers an opportunity to develop sales expertise within a collaborative environment dedicated to growth and success. Experience in Nutraceutical manufacturing industry is a plus

Duties :

Client Relationship Management:

Build and maintain strong relationships with clients by performing a variety of duties within the sales and customer service department.

Internal Collaboration:

Work closely with internal teams to meet and exceed client expectations.

Account Growth:

track and report on key accounts and identify opportunities for expansion.

Effective Communication:

Provide clients with regular updates on products, services and industry trends.

Customer Retention:

Monitor customer satisfaction levels and ensure all contractual commitments are met.

Problem Solving:

Proactively address and resolve issues or concerns raised by key clients.

Follow Up:

follow up with clients post-sale to ensure satisfaction and identify opportunities for additional support or sales Requirements Proven experience in customer service or sales roles preferred. Excellent verbal and written communication skills. Strong organizational skills with attention to detail Ability to work effectively in a team environment and independently when needed Outstanding problem solving, time management, and interpersonal skills. Ability to handle multiple assignments effectively and efficiently in a fast paced environment Proficiency in basic computer applications such as MS Office; familiarity with CRM systems is a plus A positive attitude, proactive approach, and eagerness to support sales initiatives This role is ideal for individuals passionate about building relationships, supporting sales growth, and providing exceptional customer service. We value motivated team players eager to contribute to our company's success.

Job Type:

Full-time Pay:

$22.00 - $25.00 per hour

Benefits:

Health insurance Paid time off

Work Location:

In person