Sales Support & Customer Service Associate (Temp-to-Hire | $28$30/hr)
PrideStaff
San Clemente, CA (In Person)
$60,320 Salary, Full-Time
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Job Description
Temp to Hire Opportunity / $28-$30 per hour (No Commission Position) We are hiring a Sales Support Associate. This role is ideal for candidates with strong customer service, order processing, and administrative support experience . You will play a key role in supporting sales operations, ensuring excellent customer communication, and managing order fulfillment through an inventory management system. Key Responsibilities Provide front desk and receptionist support (greet visitors, answer and route calls) Serve as a liaison between customers and sales teams , ensuring prompt responses Process and track customer orders, returns, and order status updates Perform accurate data entry and order management using ERP/inventory systems Communicate with customers via phone and email in a professional manner Support the Sales Support Manager with administrative and operational tasks Assist with office supply ordering and general office coordination Help drive sales performance goals for house accounts and distributors Support territory managers in achieving company sales targets Maintain clear communication and keep stakeholders informed Required Skills & Qualifications 2+ years of experience in sales support, customer service, or administrative roles High School Diploma or equivalent required; Bachelor's Degree preferred Strong data entry and organizational skills Excellent time management and multitasking abilities Ability to work in a fast-paced, team-oriented environment Strong communication and interpersonal skills Technical Skills Proficiency in Microsoft Office (Word, Excel, Outlook) Experience with ERP systems or inventory management software Familiarity with order processing systems is a plus Core Competencies Exceptional customer service and problem-solving skills Ability to manage multiple priorities with attention to detail Strong analytical and process management capabilities Ability to work independently and collaboratively Demonstrated ability to handle confidential information with discretion Compensation / Pay Rate (Up to): $28.00 - $30.00 Per Hour