Retail Store Lead

Retail Store Lead at Stella & Dot Retail Store Lead at Stella & Dot in San Mateo, California Posted in 2 days ago.

Type:

full-time

Job Description:

Retail Store Lead Stella & Dot

• Burlingame Avenue, Burlingame, CA Part-Time

Start:

July 2026

• New Store Opening About Stella & Dot Stella & Dot is a mission-driven, female-founded jewelry and accessories brand. Named after our founder's grandmothers and born from a vision of empowering women, we design confidence-boosting, ethically crafted pieces
• and we believe your best accessories are confidence and joy. Stella & Dot has contributed over $10 million to support women's education, economic empowerment, and breast cancer awareness. About the Role This is a rare opportunity to build something from the ground up
• and to help rebuild a beloved brand in an entirely new channel. We're opening our new flagship Stella & Dot boutique on Burlingame Avenue, and the store is more than a store: it's our retail flagship, a daily content studio for the brand, and home to our company office and e-commerce fulfillment center in the back of house. You'll work alongside our General Manager and fulfillment team every day
• a founding-team seat most retail leaders never get.

You'll join in July, ahead of our late-summer grand opening, to oversee the build-out, set up the POS, merchandise the store and hire a PT associate. Once the doors open, you'll be the face of Stella & Dot in

Burlingame:

selling on the floor, booking and hosting community give-back events, and creating daily social content. You'll often run the store on your own

• opening, selling, closing, and creating content between customers
• which is exactly what makes this role a true ownership opportunity for the right person.

Location:

Burlingame Avenue, Burlingame, CA 94010

Start Date:

July 2026 (pre-opening; grand opening August 2026)

Employment:

Approx. 20-35 hours/week, flexing up around events and peak retail periods. Strong potential to convert to full-time.

Schedule:

Flexible availability required, including weekends and evenings. You must be able to work Saturday/Sunday and will be a keyholder opening and closing the store on weekends.

Pay Range:

$25

• 30 per hour, plus a bonus tied to booked give-back events and store performance.

Reports To:

Chief Marketing and Operations Officer Pre-Opening Responsibilities (July

• Grand Opening) Before the doors open, you will: Serve as the on-site point of contact throughout construction and store build-out on Burlingame Avenue Coordinate with contractors, vendors, and Stella & Dot leadership to ensure the space is delivered on time and on brand Set up and configure the POS system; ensure payment processing, inventory tracking, and reporting are fully operational before opening day Organize and merchandise opening inventory•including fashion jewelry, fine jewelry, accessories, apparel, and handbags Recruit, interview, and hire a part-time sales associate aligned with the Stella & Dot brand, culture, and mission, to start once the store is open Develop deep knowledge of Stella & Dot products and train your associate on jewelry knowledge, care, styling, and brand storytelling Establish procedures for loss prevention and cash management Begin building your community event pipeline before opening day•a target list of local schools, nonprofits, teams, and organizations Plan and execute a grand-opening launch event Ongoing Responsibilities Community Events & Give-Back Program•the Heart of This Role Our store grows through community, not just walk-in traffic.

You will own our give-back event program: Build and maintain a pipeline of local schools, PTAs, sports teams, nonprofits, and community organizations across Burlingame and the surrounding Peninsula Proactively pitch, book, and host in-store give-back shopping events, where a percentage of event proceeds is donated to the partner organization

• with a target of 4-6 events per month once the store is established Host styling sessions, trunk shows, and private shopping events that grow the community and drive revenue Follow up with event attendees to convert them into lasting clients and grow our local mailing list Represent Stella & Dot at community events and fundraisers on and around Burlingame Avenue Sales & Clientele Drive and own daily, weekly, and monthly sales targets Lead by example on the sales floor•model exceptional styling consultations and jewelry layering techniques Provide exceptional customer service, including returns, exchanges, and special requests Build and maintain client relationships with proactive follow-up and personalized outreach; develop strategies for growing local mailing lists and email outreach Content Creation & Social Media The store doubles as a visual studio for the brand, producing daily content to share online.

You will:

Create daily social content as part of the natural rhythm of the job

• styling videos, try-ons, new-arrival features, event recaps, and behind-the-scenes moments Be comfortable and confident on camera for our Instagram and other channels Stage and shoot product and store content that meets brand standards Collaborate with our marketing team on the content calendar, trends, and promotions Team Leadership Lead and mentor your part-time sales associate; foster a warm, supportive, high-performing culture rooted in empowerment and collaboration Build weekly schedules to ensure strong coverage during peak hours, weekends, and in-store events Jewelry & Visual Merchandising Maintain expert-level product knowledge across all Stella & Dot jewelry collections Oversee visual merchandising, seasonal display refreshes, and trend-driven product groupings in collaboration with our Design Director Manage jewelry maintenance, the look of the store, daily cleaning, and security protocols Process returns, repairs, and warranty claims per Stella & Dot policy Coordinate promotional events with the CMO and develop signage and outreach for promotions ?

Operations Manage daily store opening and closing procedures as a keyholder Handle POS transactions, end-of-day reconciliation, and cash management Maintain strong shrink-prevention and loss-prevention standards Ensure the store is consistently clean, organized, and aligned with brand standards the building with our back-of-house team: the rear of the store operates as our company office and e-commerce fulfillment center, so you'll collaborate daily with the General Manager and fulfillment team Qualifications & Requirements 2-4 years of retail experience, ideally in fashion, jewelry, accessories, or lifestyle brands Proven top sales performance, plus demonstrated experience with outbound outreach

• booking events, building local partnerships, or community business development Comfortable on camera and experienced in creating social content Demonstrated passion for fashion, personal styling, and helping clients find pieces they love; a great sense of style with a strong eye Proven ability to hire, onboard, train, and motivate retail sales talent Strong knowledge of
• or genuine curiosity about
• jewelry: materials, care, trends, and styling Self-directed and reliable: comfortable running the store independently, including opening and closing as a keyholder Proficiency with POS systems and basic retail reporting tools Excellent verbal communication, organizational, and problem-solving skills Flexible availability including weekends, evenings, and peak retail periods A fun, collaborative, positive, and energetic spirit who contributes to a creative work culture Deep alignment with the Stella & Dot mission: empowering women through community, confidence, and beautiful design Compensation & Benefits $25•30 per hour Bonus eligibility tied to give-back events booked and hosted, plus store performance Generous employee discount on all Stella & Dot jewelry and accessories A founding-team seat working directly alongside company leadership as we rebuild a global, mission-driven, female-founded brand in a new channel A collaborative, warm team culture on one of the Bay Area's most beloved shopping streets How to Apply We'd love to hear from you.

Please send your résumé, a brief personal note and a video about why you love Stella & Dot

• or fashion and jewelry in general
• to: tlundy@stelladot.

com Stella & Dot is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.