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Team Member
Job
Confidential
Ventura, CA (In Person)
$54,701 Salary, Full-Time
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Job Description
Our company is hiring a Team Member to support in-person customer engagement campaigns for a leading telecommunications client. The Team Member will meet with potential customers face-to-face, provide service information, answer account questions, and assist with new customer enrollments. This Team Member opportunity is ideal for individuals who enjoy working directly with people and building professional communication skills. The Team Member will represent Verizon services professionally while helping customers understand available telecommunications plans, promotions, and service options. Each Team Member is trained to deliver accurate information, resolve customer concerns, and create a positive customer experience throughout every interaction. Verizon continues to focus on customer growth and service improvements across its wireless business. Team Member Responsibilities Serve as a Verizon Team Member during retail events, community outreach, and customer acquisition campaigns Speak with customers in person regarding telecommunications services, account options, and promotions Identify customer needs and recommend appropriate telecommunications solutions Assist with new enrollments, upgrades, and service transitions as a Team Member Provide professional customer support while maintaining brand standards Maintain daily activity records and performance goals Participate in ongoing training covering customer service, sales strategy, and telecommunications updates Support team objectives while delivering a high-quality customer experience as a Team Member Team Member Qualifications Strong communication and interpersonal skills Positive, dependable, and professional attitude Comfortable speaking with customers face-to-face Ability to work independently and in a team environment Previous customer service, retail, hospitality, or sales experience is helpful but not required Interest in building a long-term career in telecommunications Reliable Transportation What We Offer our Team Members Ongoing mentorship and professional development Advancement opportunities based on performance Competitive compensation package Hands-on experience supporting recognized telecommunications campaigns Collaborative and team-oriented workplace culture