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Customer Team Member
Job
Rockline Strategies
Lakewood, CO (In Person)
$60,000 Salary, Full-Time
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Job Description
Looking for a career where you can build valuable skills, work with people every day, and be recognized for your performance? We're looking for a Customer Team Member to join our growing team and help customers discover faster, more reliable fiber internet solutions. As a Customer Team Member, you'll be at the forefront of customer interactions, helping individuals understand available services, answering questions, and assisting with new account enrollments. This is a great opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and wants an opportunity to grow professionally. No previous industry experience is required. We provide hands-on training, ongoing support, and clear advancement opportunities for individuals who are motivated to succeed. What You'll Do Meet directly with customers and provide a positive, professional experience. Educate customers on available fiber internet plans, promotions, and service options. Assist customers with account setup and service enrollments. Build strong customer relationships through excellent communication and personalized service. Help customers identify solutions that best fit their household needs. Work alongside fellow Customer Team Members to achieve individual and team goals. Maintain accurate customer information and enrollment records. What We're Looking For Strong communication and interpersonal skills. Friendly, outgoing, and customer-focused attitude. Ability to work well independently and as part of a team. Positive mindset with a strong work ethic. Coachable and eager to learn new skills. Previous customer service, retail, hospitality, or sales experience is a plus, but not required. If you're looking for an opportunity to develop professionally, work directly with customers, and join a team that values growth and achievement, we'd love to meet you.