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Retail Customer Service Associate
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Boost Ebikes
Littleton, CO (In Person)
$43,680 Salary, Full-Time
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Job Description
Retail Customer Service Associate Boost Ebikes Littleton, CO Job Details Part-time | Full-time $19 - $23 an hour 6 hours ago Benefits Paid training 401(k) Employee discount Flexible schedule Qualifications Merchandising English Organizational skills Retail math Mechanical knowledge Full Job Description Overview Boost Ebikes is hiring a friendly, dependable Retail Customer Service Associate to join our team in Littleton. We are a locally owned electric bike shop dedicated to helping customers find the right e-bike for their lifestyle while providing an outstanding in-store experience. This role is ideal for someone who enjoys helping people, solving problems, staying organized, and working in a fast-paced retail environment. While product education is part of the job, the primary focus is delivering exceptional customer service before, during, and after the sale. Responsibilities Greet customers and create a welcoming, helpful environment Answer questions about e-bikes, accessories, and services Assist with test ride coordination and safety orientation Support checkout and point-of-sale transactions Handle customer inquiries in person and over the phone Maintain a clean, organized showroom and customer area Assist with receiving inventory and restocking merchandise Coordinate with service technicians to support customer needs Help resolve customer concerns professionally and efficiently Qualifications Previous experience in retail sales or customer service is preferred; supervisory experience is a plus. However, we will train the right person with the right attitude. Service Industry Professionals (Bartenders/Servers) are encouraged to apply as your skills are highly transferrable. Familiarity with POS systems (Lightspeed is a huge plus), cash handling procedures, and basic retail math skills Ability to perform merchandising tasks including stocking shelves and organizing displays effectively Strong communication skills in English. Demonstrated ability to provide excellent phone and email etiquette and handle customer inquiries professionally. Ability to stand for extended periods, lift moderate loads, and work in a fast-paced environment Preferred (Not Required) Interest in cycling, outdoor recreation, or sustainable transportation Experience in a bike shop or specialty retail environment Basic mechanical aptitude Experience with Lightspeed point of sale Benefits Competitive hourly pay Performance-based incentives Employee discounts on e-bikes and accessories Paid product training Opportunities for growth within the company Supportive, team-focused work environment Schedule 6 to 8 hour shifts Weekend availability required Flexible scheduling (full-time and part-time opportunities available) Embark on a rewarding journey with us where your energy fuels exceptional service! We're committed to supporting your growth through ongoing training opportunities and fostering a positive team culture. If you're passionate about retail, eager to learn new skills, and thrive in lively environments, we want to hear from you!