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AT&T Crew Member
Job
VM Sales Group
Norwalk, CT (In Person)
$53,000 Salary, Full-Time
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Job Description
VM Sales Group is growing, and we're looking for motivated individuals who enjoy working with people and creating positive customer experiences. As an AT&T Crew Member, you'll represent one of the nation's leading telecommunications brands by helping customers explore wireless solutions that fit their everyday needs. Whether you're starting your career or looking to develop valuable professional skills, this role offers hands-on experience in customer engagement, communication, and business development within a supportive team environment. Responsibilities of the AT&T Crew Member Engage with customers in person to introduce AT&T wireless products and services, identify their needs, and guide them through the enrollment or upgrade process Share success stories of how AT&T's network and devices have improved other customers' lives, building trust and driving sales. Assist customers in selecting the right AT&T data plan by asking targeted questions about their usage, ensuring their choice supports their lifestyle and budget. Highlight the unique features of AT&T smartphones, such as innovative cameras or user-friendly interfaces, to encourage upgrades and sales. Provide clear and concise explanations of AT&T's services, ensuring customers feel informed and confident in their decision to switch or upgrade. Work collaboratively with the team to refine sales techniques, ensuring every customer interaction maximizes the potential for AT&T adoptions. Qualifications of the AT&T Crew Member A high school diploma or equivalent is preferred. Adaptable and coachable, with a willingness to apply feedback and continuously improve. Strong interest in sales or customer service is a plus. Reliable and thrives in sales and maintains high energy throughout the day. Ability to work independently while contributing to a collaborative team environment. Previous experience in customer service, retail, hospitality, sales, or other customer-facing roles is helpful but not required.