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Insurance Customer Support & Sales Associate
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Brightway Insurance
Jacksonville, FL (In Person)
Full-Time
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Job Description
Insurance Customer Support & Sales Associate Insurance Customer Support & Sales Associate (Entry-Level)
Brightway Insurance - Rockwall, TX - In Office Brightway Insurance is seeking a motivated, career-minded individual to join our growing independent insurance agency in Rockwall, TX. Founded in 2003, Brightway Insurance is one of the fastest-growing independent insurance franchise networks in the U.S., with agencies in 45 states and more than $1.7 billion in annual premium. At Brightway, our promise is simple: Grow faster here than anywhere else. Position Overview This is an excellent opportunity for someone looking to start a long-term career in the insurance industry. We are looking for an individual with strong customer service and communication skills who is eager to learn the business, obtain their Property & Casualty (P&C) insurance license, and grow into a larger role within the agency. Responsibilities
Provide excellent customer service via phone, email, and in-person interactions
Assist clients with policy changes, billing questions, renewals, claims support, and general insurance inquiries
Support the agency with quotes, data entry, and policy processing
Learn insurance products, coverages, and carrier systems
Maintain accurate records in agency management systems and CRM platforms
Collaborate with agency staff to create a seamless client experience
Identify opportunities to help clients with additional insurance needs
Work toward obtaining your Property & Casualty insurance license (if not already licensed)
Qualifications
Customer service, sales support, or administrative experience preferred
Strong communication and interpersonal skills
Positive attitude with a willingness to learn and grow professionally
Detail-oriented with strong organizational skills
Comfortable using Microsoft Office and learning new software systems
High school diploma or equivalent required; college degree is a plus
What We Offer
Career growth and advancement opportunities
Training and mentorship within a growing independent agency
Support in obtaining your P&C insurance license
Team-oriented office environment
Opportunity to build a long-term career in insurance Apply today or send your resume to:
Kristen.grewing@brightway.com