Donation Door Attendant - #161 Heritage Bay

Job Title:

Donation Door Attendant Location:

Heritage Bay -

Naples, FL Employment Type:

Full time Goodwill Southwest Florida is seeking a friendly and dependable Donation Door Attendant to provide exceptional service to donors and support the efficient flow of donated goods. This front ‑ line role is essential in creating a positive first impression by greeting donors, receiving and recording donations , and ensuring items are sorted and processed according to established guidelines . The ideal candidate is customer ‑ focused, adaptable, and ready to assist with a variety of tasks that help keep our retail operations running smoothly.

Key Responsibilities:

Greet donors warmly and receive, record , and sort donations in accordance with Kaizen guidelines. Provide excellent customer service while representing Goodwill as a front ‑ line team member. Assist with processing , cleaning , and preparing merchandise to support efficient store operations. Maintain clean, organized, and safe donation and work areas, completing additional tasks assigned by supervisors.

Qualifications:

High school diploma or equivalent preferred. Experience in retail and/or stock handling preferred Ability to stoop, reach, twist, lift, push, pull and move items; independently lift and carry a minimum of 40 pounds and team lift up to 100 pounds . Comfortable with standing for long periods of time and the possibility of occasionally working where temperatures and climate can fluctuate . Able to see and recognize colors . Knowledge of basic math skills. Why Goodwill? Mission-driven nonprofit organization Collaborative leadership team Opportunity to impact and change lives across Southwest Florida Benefits & Perks Medical, dental, vision insurance 403(b) retirement plan Paid time off (PTO) and paid holidays Employee Assistance Program Employee discounts Tuition reimbursement