Store Operations Associate

Job Description Help for Job Description. Opens a new window. Overview At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self-Storage offers:

• Work/Life Balance That Works for You
• Enjoy primarily daytime hours with the potential for Sundays off, giving you more time for what matters most.
• A Culture You'll Want to Be Part Of
• Be part of a company that invests in its teammates, with real opportunities to grow and advance across the U.S.
• Competitive Pay from Day One
• Start strong with a competitive hourly rate that reflects your value.
• Time Off That Grows with You
• Earn Paid Time Off throughout the year, with more rewards the longer you stay.
• Shape Your Financial Future
• Build towards retirement and take advantage of a generous 401(k) match.
• Benefits That Support Your Life
• Access to affordable medical plans plus annual employer contribution to your Health Savings Account up to $1,200 for a family. In your role at CubeSmart Self-Storage, you will be required to manage and maintain stores within your district. This includes skills in both customer service and property maintenance. The Store Operations Associate is responsible for two key areas: Customer Service
• Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a standout customer experience.
• Interacting face to face with customers, providing excellent service, and building rapport.
• Meeting monthly sales goals and metrics.
• Walking the property to perform daily operational tasks including lock checks and showing units to customers.
• Working both independently and on a team renting self-storage units, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments. Property Maintenance
• Physical requirements include daily walks of the property, cleaning the units and the store grounds, opening, and closing of the storage doors (up to 50 lbs.)
• Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar activities.
• Keeping a clean and safe storage facility to ensure conditions meet company guidelines (i.

e., clean restrooms, neat landscaping and parking areas, storage doors that are clean and tidy, and neat decluttered office space.) You'll love working here because:

YOU WILL MAKE A DIFFERENCE

• YOU

WILL BELONG TO A TEAM

• YOU

WILL GROW WITH

US