Retail Associate

•Walk in Interviews Monday-Thursday 11am-3pm•We are looking for a front counter Retail Sales Representative to provide excellent customer service to our customers. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store's profitability.

Required days and Hours are:

(11am to 9pm Thursday, Friday, With 1 hr lunch ) (Saturday 11am-9pm With 1hr lunch) (12-4pm Sunday with break ) Responsibilities Greet and direct customers Provide accurate information (e.g. product features, pricing and after-sales services) Answer customers' questions about specific products/services Ensure racks are fully stocked Manage returns of merchandise Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times) Run cash register to check customers and ensure they found everything they need Check in new inventory when it arrives Cleaning duties throughout the store Maintain a clean enviroment Answering phones and taking messages and answering questions over the phone Checking in items for repair and keeping detailed notes of the progress Offer light technical assistance/troubleshooting and customer education on use/care of RC vehicles and equipment. Process POS transactions and handle closing of cash drawer. Restock and display merchandise in an appealing and organized way, ensuring products are placed and labeled correctly. Assist with inventory management, updating website, packaging, shipping and maintaining cleanliness/organization of the store as well as other tasks given by supervisors. Knowledge in use and repair of RC Cars, Trucks, & Boats is a plus. Prior sales and/or merchandising experience. • Strong customer service and communication skills required. Ability to multi-task and work in a fast-paced environment. Attention to detail and ability to follow instructions. Enthusiasm for the RC hobby and a passion for helping customers achieve their hobby goals a must

Physical Requirements:

• Ability to stand for extended periods. Potential for wage increases is based on performance. Opportunities for advancement within the company • Access to training and resources to enhance technical skills and product knowledge. If you are passionate about the RC Hobby and you meet the above requirements, we encourage you to apply today! Join our team and help us create an exceptional shopping experience for our customers while increasing your experience and technical expertise. Skills Understanding of the retail sales process Knowledge of inventory stocking procedures Basic math skills Excellent communication skills, capable of building trusting relationships Ability to perform in fast-paced environments Flexibility to work various shifts High school degree

Work Includes Weekends Paid Training:

Yes Pay frequency: Every week

Management:

Store Manager Employees working per shift: 5 or fewer Typical end time: 9pm Typical start time: 10AM Work Remotely No Qualifications High school diploma or GED Strong customer service and communication skills Proficiency in retail sales and cash handling Basic math skills for retail transactions Experience with stocking and merchandising Ability to collaborate effectively with team members Familiarity with POS systems and cash registers

Job Type:

Part-time Pay:

$14.00 - $15.00 per hour

Work Location:

In person