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Wireless Team Member
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Jacksonville Catalyst Firm
Yulee, FL (In Person)
$52,000 Salary, Full-Time
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Job Description
We are a forward-thinking sales and business consulting firm, is hiring a Wireless Team Member. This full-time position supports our growing partnership with AT&T by delivering exceptional wireless sales and customer service experiences to new and existing clients. As a Wireless Team Member, you will be trained on the latest AT&T wireless products and services while developing your skills in sales and customer service. You will play a key role in client acquisition, account setup, and ensuring every customer has a smooth and professional onboarding experience. Key Responsibilities for a Wireless Team Member Deliver high-quality customer service while promoting AT&T wireless products and services to new customers Execute face-to-face sales presentations, helping customers select the best wireless solutions for their needs Guide customers through account setup, activation, and service enrollment with accuracy and professionalism Act as the main point of contact for all customer service inquiries, resolving questions related to wireless plans, pricing, and features Maintain accurate records of all sales transactions, customer interactions, and account details in internal systems Collaborate with the sales team to ensure consistent messaging and a seamless customer service experience Identify opportunities to upsell and cross-sell additional wireless products and services What's in it for Our Wireless Team Member Hands-on training in wireless sales, customer service, and telecommunications Competitive pay with performance-based bonuses tied to sales and customer service excellence Opportunity to build a long-term career in sales, wireless, and leadership Ongoing mentorship and professional development in customer service and client relations Clear advancement path into leadership and management roles within the sales organization Qualifications for a Wireless Team Member Previous experience in sales, customer service, or wireless retail is a plus, but not required Strong communication skills with a passion for customer service and building relationships Interest in technology and wireless products Ability to thrive in a fast-paced sales environment Detail-oriented with the ability to manage multiple customer service interactions Reliable transportation for local market outreach in Jacksonville If you're driven, people-focused, and ready to grow your career in wireless, sales, and customer service, apply today to join us as a Wireless Team Member!