Retail Sales and Customer Service Associate

Retail Sales and Customer Service Associate Southern Baked Pie Company - 1.0 Alpharetta, GA Job Details Part-time | Full-time $14 - $16 an hour 8 hours ago Benefits 401(k) Paid time off 401(k) matching Employee discount Opportunities for advancement Qualifications Retail sales transactions Phone communication Store closing procedures High school diploma or GED Cash register operations Delivery driving Full Job Description Overview Southern Baked Pie Company, a growing family-owned business, is seeking energetic, flexible, and highly motivated Retail Sales Associates to join our team. This is an excellent opportunity to grow in an exciting retail environment, with opportunity for advancement within the company.

Key Parameters:

Monday-Saturday (must be willing to work weekends and some holidays)

Job Types:

Part-time and Full-time positions are available Must have a Reliable Vehicle for Deliveries and Events Responsibilities Complete retail associate training process. Demonstrate regular, dependable attendance and punctuality Work as part of a team with a commitment to continuous learning. Maintain product knowledge by participating in all education and training opportunities, to include, but not limited to, monthly store meetings Provide outstanding customer service to every customer, meeting and making a connection with customers by asking questions and listening to customer's needs. Develop and cultivate relationships with new and existing customers by getting to know their stories and sharing the Southern Baked Pie story, both its history and its future narratives. Become a product expert and provide product suggestions in order to meet the needs of each customer. Suggestively sell pies and other food products and merchandise Keep customers informed of products and promotions. Achieve established sales goals Perform store opening and closing responsibilities Managing financial transactions, balancing drawers and preparing deposits Manage the phones and "tablets", including customer orders and questions Maintain a clean, organized and safe retail environment by keeping the store clean and supplied, following proper food handling sanitation procedures Set up for and work off-site events, as requested Perform other duties as assigned

Experience Education/Experience:

High school diploma or equivalent required. Previous retail sales experience preferred, but not required.

Communication Skills:

Strong interpersonal and communication skills. Ability to speak clearly and be understood by all customers. Ability to read, write and interpret instructional documents and procedure manuals.

Physical Demands:

This position involves constant moving, talking, hearing, reaching, grabbing and standing for long periods of time. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Involves lifting up to 30 lbs.

Work Hours:

Retail schedule is Monday through Saturday. Holiday and weekend availability are a must; flexibility to work hours that may include early mornings, evenings and weekend shifts.

Additional Skills:

Enthusiastic and friendly, with a strong customer-service based approach. Ability to multi-task, while being attentive to customers and remain flexible to the needs of the business. Ability to work as part of a team, take initiative independently from manager and also follow direction from manager. Courteous and calm manner when handling a difficult customer or dealing with an emergency situation. The responsibilities of the Retail Sales Associate are many, various and not limited to those listed.

Job Types:

Full-time, Part-time Pay:

$14.00 - $16.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Paid time off

Work Location:

In person