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Customer Care/ Sales Support Representative
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Southwest Office Supply Inc
Meridian, ID (In Person)
$40,560 Salary, Full-Time
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Job Description
Customer Care/ Sales Support Representative Southwest Office Supply Inc Meridian, ID Job Details Full-time From $21 an hour 22 hours ago Benefits Paid training Paid holidays 401(k) 3% Match Health insurance Dental insurance 401(k) Paid time off On-the-job training Vision insurance 401(k) matching Qualifications Managing customer accounts Customer communication Customer service Customer support experience within e-commerce industry Customer expectation management Order processing Full Job Description Who We Are Since 1967, Strive Workplace Solutions has been more than a workplace supply company—we're a family-owned team dedicated to helping businesses thrive. With 7 locations across 3 states, we deliver exceptional products, service, and smiles every day. Why You'll Love Working Here
- Supportive, experienced team that's got your back
- Fun, positive culture that values humor, teamwork, and personal growth
- Opportunities to learn, grow, and make an impact on our customers' success What You'll Do
- Be the friendly first point of contact for customers by phone, email, and chat
- Collaborate with drivers, sales reps, warehouse staff, and office teammates to get the job done right
- Help new customers get set up and comfortable with our services
- Follow up to ensure customer satisfaction
- Troubleshoot and resolve issues with a problem-solving mindset
- Stay up to date on our products and share your knowledge What We're Looking For
- Strong communication and people skills
- Ability to multitask and manage time in a fast-paced environment
- Proficiency with Windows, Excel, and PDF tools (and quick to learn new software)
- Detail-oriented, independent, and able to keep calm under pressure—bonus points for a great sense of humor Perks & Benefits
- $19-$20/hr DOE
- Health benefits after 90 days
- 401(k) with 3% match after 1 year
- PTO and paid holidays
- Work with a motivated, supportive team Join Us At Strive Workplace Solutions, you're not just another employee—you're part of a team that's been delivering trusted service for over 50 years.