HOME HARDLINES/LEAD CLERK

HOME HARDLINES/LEAD CLERK

at Kroger Family of Companies in Twin Falls, Idaho, United States Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Support the day-to-day functions of the department operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

RESPONSIBILITIES

Adhere to all local, state and federal health and civil codes. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products. Understand the store's layout and be able to locate products. Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the department. Stay current with present, future, seasonal and special ads. Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory. Observe scheduled shift operating hours. Demonstrate creative merchandising. Condition all products in assigned sections according to company policy. Understand and perform cashier functions. Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents.

Job Posting:

JC291940047

Posted On:

May 18, 2026

Updated On:

May 18, 2026