Retail Sales Associate

Retail Sales Associate The Music Shoppe Inc. Champaign, IL Job Details Full-time $38,000

• $48,000 a year 1 day ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance Employee discount Life insurance Qualifications Computer operation Phone communication Word processing Computer literacy Moving Driver's License Client interaction via phone calls

Full Job Description Job Description:

The Music Shoppe is looking for highly motivated individuals to help our business grow. Founded in 1961, The Music Shoppe serves the needs of Bloomington-Normal's music community. Currently, we have three locations in Normal, Champaign, and Springfield, and our community stretches from north of I-80 to south of I-70. The heart of our business is band & orchestra; The Music Shoppe works with over 400 schools across Illinois each week. We also carry guitars, drums, sound equipment, digital pianos, print music, and more. Additionally, we have the area's largest repair department and lesson studios. As Central Illinois' oldest and largest music retailer, we truly are a one-stop shop for any musician. The Music Shoppe has become the area's first choice for all-things-music due to our exceptional staff. As we look to expand upon the quality of our service, we are seeking talented, self-motivated individuals.

Position Title:

Sales Associate Location:

Champaign Essential Duties and Responsibilities:

Maintain and further the Music Shoppe ideals and company image Provide a premium customer service experience for every customer encounter Develop customer relationships and loyalty through knowledgeable sales presentations Maintain product knowledge through online and in-store training sessions Guide families through our instrument rental programs, from explaining the features to filling out the paperwork. Provide set up and light repair services for electric guitars, acoustic guitars, and electric bass guitars Opening and closing store, counting down registers and maintaining a clean showroom Maintain product displays by restocking, cleaning, organizing, and performing routine upkeep on instruments. Assist ESR's in orders and fulfillment Respond to customer inquiries via phone, text, and email in a timely manner. Occasionally lift & move products and packages weighing up to 50 lbs. Additional duties as assigned Education and/or

Work Experience Requirements:

Required:

Minimum of 2 years formal education in instrumental music or performance.

Required:

Basic computer skills, including email and word processing.

Preferred:

Minimum of 2 years experience in sales or customer service.

Preferred:

Degree in music or equivalent professional experience.

Preferred:

Proficiency with any or all of the following software: AIM Point of Sale, Google Workspace (Gmail, Docs, Sheets), Microsoft Office (Word, Excel), and Podium.

Bonus:

Experience playing or working with wind instruments is a plus, but not required Qualities in a

Successful Candidate:

A broad understanding of music and musical instruments. The ability to work flexibly as part of a team or independently. Well organized and a self-starter. A sincere desire to help customers and comfortably interact with them. The ability to communicate accurately and listen effectively. Must be able to listen and speak clearly on the telephone. Highly Dependable Eager to learn

Physical Requirements:

Must be able to lift 50 lbs. On a regular basis Must be able to talk, listen and speak clearly on telephone Must be able to respond to texts and emails in a tone commensurate with the company's goal of premium customer service

Hours:

Saturday

• 10:00 am
• 5:00pm (4) Days during the week, 10:00 am
• 7:00 pm One weekday off

•

TBD Range of Compensation:

$38,000 to $48,000 annually

Benefits:

Full-Time (40 hours/week) w/ opportunity for overtime Six paid holidays off, including Thanksgiving, Christmas, and others. Health Insurance

• (Premium cost shared by employer) Optional vision, dental, and life insurance $25,000 of life insurance provided by the Music Shoppe Earn up to 2 personal days per calendar year Paid vacation and sick time accrual

SIMPLE IRA

with employer matching Medical reimbursement Employee discount on gear At The Music Shoppe, we are dedicated to cultivating a diverse, inclusive, and equitable work environment. We recognize that individuals, particularly women and people of color, may refrain from applying if they believe they are not 100% qualified for a position. We encourage applicants with varying levels of experience and backgrounds to consider applying for this position at The Music Shoppe. If you possess the skills and enthusiasm for the role, we invite you to submit your application. Your unique perspective and contributions are valued, and we believe that the right opportunity may be awaiting you.

Job Type:

Full-time Pay:

$38,000.00

• $48,000.

00 per year

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance Application Question(s): Please include a cover letter explaining why you are a good fit for this position.

Work Location:

In person