Seasonal Worker
Job
Thorntons LLC
Highland Park, IL (In Person)
Full-Time
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Job Description
The Seasonal Worker is responsible for delighting Thorntons guests with prompt and courteous service, maintaining merchandise, and supporting store goals and initiatives. Essential Job Functions (RESPONSIBLE TO)
- Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management.
- Ring all sales as discussed in the operations procedures.
- Assure proper sale and accounting of money orders/lottery during shift.
- Accurately account for price overrides, store use of merchandise, voids, returns and waste.
- Keep coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted at all times.
- Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc.
- Use suggestive selling techniques to suggest items to guests that complement their purchases, and asks our guests if they are a refreshing rewards member at the beginning of every transaction.
- Ensure that the Store Management is made aware of all sales, cash, or operating discrepancies.
- Clean windows, floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures (daily check list).
- Clean the parking lot and grounds surrounding the store as needed.
- Advise store management of any maintenance or safety problems.
- Practices safe working habits that align with company safety rules
- Properly uses the Guest Service Department for guest service issues
- Stay familiar with all Thorntons policies applicable to the SW position as outlined on Thorntons Intranet.
- Adheres to all city, county, and state alcohol and tobacco and all other applicable laws and regulations
- Perform additional duties as assigned.
- Maintain PAR levels as outlined on PAR sheet per store expectations. Requirements
- Education High School Diploma or GED
- Experience All experience will be considered
- Knowledge/Skills Ability to speak, read, understand, and write the English language.
- Equipment/Special Expertise N/A
- Other Considerations Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc.
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