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Store Associate

Job

The Open Bottle

Lockport, IL (In Person)

$41,600 Salary, Part-Time

Posted 3 weeks ago (Updated 3 weeks ago) • Actively hiring

Expires 6/30/2026

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Job Description

Store Associate The Open Bottle - 2.0 Lockport, IL Job Details Part-time $16 - $24 an hour 1 hour ago Qualifications Retail customer service procedures Customer communication Product presentation English High school diploma or GED Retail merchandising procedures Food and beverage industry expertise Merchandising display arrangement Time-based sales targets
Full Job Description Objective:
Entails assisting customers in finding and encouraging to purchase required merchandise in a craft beer retail shop and tap room environment. Part-time positions are typically 8 to 30 hours per week. Must have nighttime and weekend availability. Compensation is hourly, tips, and benefits (see below). Requirements Proven working experience in customer service Basic understanding of beer (styles, history, brewing process) Proficiency in English Track record of over-achieving sales quota Solid communication and interpersonal skills Cicerone certification(s) preferred
IL BASSET
certification preferred Customer service focus High school degree; college degree preferred Responsibilities Greet all customers as they walk in Assess the customer's needs and make any recommendations or help locate the merchandise Describe products accurately Remain knowledgeable on products offered and discuss available options Arrange and display merchandise properly Assist with monthly product inventory Relocate products from the new arrivals section to appropriate areas Interact with customers, take orders, and serve drinks Make and serve cocktails Check customer's identification and confirm it meets legal drinking age Ensure high levels of customer satisfaction through excellent sales service Work with co-workers to ensure proper customer service Restock and replenish tap room and bathroom inventory and supplies Lift boxes, kegs, and other items Swap and tap new kegs with old kegs Comply with all food and beverage regulations Benefits Free shift beer Invitation to paid team outings New Years Day, Thanksgiving Day, and Christmas Day off. Plus shortened hours on other holidays! Discounts on draft beer, packaged products, TOB merch, neat pours, cocktails, draft beer to-go, kegs, and on-premise family discount
Pay:
$16.00 - $24.00 per hour
Work Location:
In person