Mobile Expert

Mobile Expert T-mobile - 3.7 Plainfield, IL Job Details Part-time | Full-time $15.75 - $16.26 an hour 2 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance 401(k) matching Employee discount Flexible schedule Qualifications Bilingual Retail sales transactions Visual merchandising Phone communication Inventory management Merchandising Processing cash transactions Customer inquiry handling Supervising experience Mentoring Merchandising display arrangement Product demos Retail math Grocery store Phone etiquette POS systems Leadership Communication skills Entry level Mobile devices Full Job Description Job Overview Join our dynamic team as a Mobile Expert and become the go-to resource for customers seeking the latest in mobile technology! In this lively role, you'll showcase your passion for gadgets and connectivity, helping customers find the perfect devices and plans to fit their lifestyles. Your enthusiasm and product knowledge will inspire confidence, making every shopping experience engaging and enjoyable. Whether demonstrating new features or guiding customers through their options, you'll play a key part in delivering exceptional service that keeps our customers coming back. This paid position offers an exciting opportunity to grow your retail skills while sharing your love for technology with others. Responsibilities Assist customers in selecting mobile devices, accessories, and service plans tailored to their needs Conduct product demonstrations to highlight features and benefits of various smartphones, tablets, and accessories Provide excellent customer service by answering questions with clarity and enthusiasm Upsell additional products or services to enhance customer satisfaction and meet sales goals Maintain organized merchandising displays and ensure stock levels are replenished regularly Handle cash register transactions accurately, including cash handling and basic math calculations Educate customers on store policies, phone etiquette, and troubleshooting tips to foster positive interactions Skills Strong communication skills with the ability to explain technical information clearly Experience with POS (Point of Sale) systems, cashiering, and retail math Supervising experience or leadership qualities preferred for mentoring new team members Bilingual abilities are a plus to serve diverse customer needs effectively Knowledge of grocery store operations or retail sales experience is advantageous Demonstrated ability in upselling, merchandising, stocking, and customer service excellence Basic math skills for transactions and inventory management Familiarity with phone etiquette and professional communication standards Join us as a Mobile Expert where your energy fuels exceptional customer experiences! Bring your passion for technology, sharpen your sales skills, and enjoy a vibrant work environment dedicated to growth and success.

Job Types:

Full-time, Part-time Pay:

$15.75 - $16.26 per hour Expected hours: 25 - 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Vision insurance

Work Location:

In person