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Counter Sales Associate
Job
Bradford Supply Company
Sterling, IL (In Person)
$39,520 Salary, Full-Time
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Job Description
Duties/Responsibilities:
- Greets and interacts with customers positively and professionally.
- Consults with customers to understand their needs and preferences related to merchandise.
- Demonstrates and explains merchandise, selecting and suggesting options suitable for the customer's needs.
- Answers customers' questions about merchandise.
- Retrieves merchandise from sales floor, stock room, or other inventory locations, and places special orders.
- Collects payment using the store point of sale system.
- Provides inside support for the outside sales staff.
- Processes returns and exchanges.
- Processes transfers.
- Ship and receive material from Vendors or other branch locations.
- Process Purchase Orders as directed by branch manager.
- Stock shelves with inventory for quick access.
- Help maintain a clean, organized branch location.
- Provide backup deliveries when needed, that does not require a CDL license.
- Performs other duties as assigned.
Required Skills/Abilities:
- Excellent verbal communication skills.
- Excellent active listening skills.
- Excellent sales and customer service skills.
- Extensive knowledge of the merchandise sold.
- Ability to anticipate customers' needs.
- Ability to recommend merchandise to customers.
- Ability to operate or to quickly learn the store's point-of-sale system.
Education and Experience:
- High school diploma or equivalent preferred.
- Previous retail experience preferred.
- On-the-job training provided.
Physical Requirements:
- Prolonged periods of standing and walking throughout the retail / warehouse space.
- Must be able to heavy lifting at times.