Jewelry Sales Associate

Jewelry Sales Associate Monmouth Jewelers Newport, KY Job Details Part-time | Full-time $15

• $25 an hour 1 hour ago Benefits Paid holidays Health insurance Paid time off 401(k) matching Employee discount Flexible schedule Paid sick time Qualifications Merchandising High school diploma or GED Bachelor's degree Customer relationship management Jewelry sales Full Job Description Jewelry Associate
• Sales Experience Required Jewelry Sales Associate
• Retail Sales Experience Required Do you LOVE jewelry and diamonds? Do you enjoy people celebrating the milestones in their life?
• Leading fine jeweler seeking sales professional.
• Experience not necessary. Willingness to learn a must.
• Energetic, vibrant, goal oriented, positive attitude required.
• GED or High school diploma required. BA/BS degree preferred.
• Honesty and integrity required. Background check necessary.
• Hourly pay plus performance pay based on experience and performance.

•

Benefits:

Medical, paid vacation, paid sick leave, paid holidays, employee discount, and paid continuing education.

Detailed job description below:

Sales Productivity Greet customer promptly Contribute your share of store sales Demonstrate proficiency in all steps of the selling process Demonstrate appropriate knowledge and excellence in selling product lines and designers Consistently follow up with all customers for price requests and write thank you cards Maintain communication with customers for retention Write legibly Demonstrate ability to take in repairs correctly Demonstrate knowledge regarding correct pricing of repairs Demonstrate proficiency with basic repair procedures such as finger sizing Follow up with repair customers on a timely basis Provide a clear, constant focus on customer's needs Exhibit ability to handle special orders, including pricing appropriately and ensuring adequate details Demonstrate proficiency with all systems including the computer, Point of Sale system, and telephone/fax Demonstrate knowledge of store policies and warranties including returns, service plans, and credit programs Exhibit awareness of floor coverage responsibilities, and communicate to ensure that sales floor is adequately covered Demonstrate knowledge of client development systems, and ensure proper completion of customer information. Demonstrate commitment to client development system to gather information, and then to properly utilize that information in an appropriate timely manner Demonstrate knowledge, including treatment and care, of appropriate gemstones Is empathetic and courteous when handling customer complaints Maintain gross profit levels as instructed by management Achieve minimum sales goals based on hourly pay Establish a relationship with the community through events and opportunities to network outside of the store Task Productivity

• Demonstrate a willingness to handle daily housekeeping responsibilities including garbage, vacuum, and kitchen, as assigned by rotating checklist Merchandising
• Contribute to setting up of merchandise in the morning and pulling of merchandise at closing Ensure all cases and windows are clean and orderly Make effective display changes when needed Clearly identify holes in the inventory and plug as necessary Communicate current inventory levels and customer requests for specific pieces to management Maintain displays to maximize sales and add on opportunities Keep counters neat and orderly.

Pick up after yourself Sell from back stock or replace immediately Promptly stock and display incoming merchandise Web-Based Productivity

• Demonstrate awareness of current web offerings and promotions Demonstrate ability to generate awareness of the website to in-store customers Inventory Control/Loss Prevention
• Maintain awareness of environment at all times Ensure showcases are locked Demonstrate proficiency with policies regarding showing of merchandise including maximum number of pieces allowable at one time Maintain possession of keys at all times while in the store Understand and demonstrate use of the store security code Maintain proper security of customer's merchandise Communications
• Smiling, answer the phone properly and promptly Follow store policies regarding personal phone and Internet usage Understand, and be able to discuss the relationship between store image/brand identity and all communications (including communication with vendors, peers, and customers) Properly handle and/or channel customer complaints and requests Personally thank each customer and invite them back Professionalism • Follow company dress code Maintain a positive attitude Adhere to company policies on attendance, including awareness of and following the schedule Maintain a positive professional working environment Demonstrate excellent written and verbal skills to communicate, including telephone skills, written correspondence and email messages Maintain an accurate time card Prompt and regular in attendance Follow employee discount policy and procedure Comply with parking regulations Professional Development • Commitment to educational development Take responsibility for continued awareness of the industry, fashion, and trends through consistent review of trade publications, newsletters, and Internet Understand the competition by frequently shopping their locations and reviewing their advertising and Internet sites Demonstrate willingness to learn new ideas, concepts and products Attend all store training sessions as mandated, both during and outside of regular store hours Participate in daily role plays and coaching sessions as directed by management

Job Types:

Full-time, Part-time Pay:

$15.00

• $25.

00 per hour

Benefits:

401(k) matching Employee discount Flexible schedule Health insurance Paid time off

Shift:

8 hour shift Day shift Night shift

Work Location:

In person