Counter Associate for Well Established Appliance/Parts Business

Counter Associate for Well Established Appliance/Parts Business Ideal Appliance Parts Inc. Lafayette, LA Job Details Full-time $15 - $18 an hour 2 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Life insurance Qualifications Sales Customer service Employee relationship building Parts administration within retail industry HVAC Retail sales Appliance sales Full Job Description

LOOKING FOR 1 MORE DYNAMIC PERSON TO ADD TO OUR TEAM!

Great working environment! Store Hours Mon - Fri 8-5 Saturday 8-2 (Employees rotate saturdays)

WE FULLY TRAIN WITH PAY!

! 1. Oversee Front Counter, this means handling ALL facets of the counter job on a daily basis include assisting and selling to customers, understanding their needs and providing them with necessary product(s) to attain 100% customer satisfaction. 2. Answer phones at counter and assist phone customers in full if they need to place orders, have questions , complete the call 100% to customer satisfaction if you cannot assist the customer then it is important to forward calls and or take complete messages and get to correct person immediately. 3. Assist in inventory maintenance whenever necessary; replenishing/pulling stock/organizing inventory and maintaining inventory control. 4. Maintain clean, neat and organized counter area and store area including counter, warehouse and restrooms, parking lot etc. 5. Assist fellow workers whenever and however necessary 6. Handle and complete all paperwork procedures related to counter positions ,including invoicing, special orders, will call, holds, credits, returns, warranty, purchase orders. 7. Learn how to close out daily and reconcile SBC/Charge It Pro/Cash Etc/End of Day, Petty Cash…. Be able to open and close store if ever needed to do so. 8. Work, communicate and interact pleasantly with coworkers both at counter and in warehouse, delivery driver, supervisor and other branches to maintain open communication and create a harmonious team work environment. When in doubt ask questions …communication is the key to our success and customer satisfaction. 9. Comply with all Ideal rules/ policies and procedures. 10.Position may require at times working with parts/inventory/warehouse, unloading trucks and or loading delivery trucks. 11.Rotate/Work Saturday Schedule 12.Maintain customer goodwill, we work hard to retain our customers, we want them to return. Revised 2/2019

Job Type:

Full-time Pay:

$15.00 - $18.00 per hour

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person