Counter Associate for well estblished appliance parts business

Counter Associate for well estblished appliance parts business Ideal Appliance Parts Inc. Metairie, LA Job Details Full-time $16•$18 an hour 13 hours ago Benefits Health insurance Dental insurance Paid time off On-the-job training Vision insurance 401(k) matching Qualifications Retail customer service procedures Customer communication Cash amount verification Teamwork Customer relationship building Employee relationship building

Full Job Description NOTE :

Counter Positions•openings available in Metairie/ New Orleans locations !! Counter Associate . On the job training by the current staff . F/T Position Mon•Fri 8-5pm and Saturdays once trained rotate 8-2PM This position requires excellent physical condition with

NO PHYSICAL

LIMITATIONS and a tolerance for warmer temperatures in a warehouse environment.

COUNTER ASSOCIATE 1.

Oversee Front Counter, this means handling ALL facets of the counter job on a daily basis include assisting and selling to customers, understanding their needs and providing them with necessary product(s) to attain 100% customer satisfaction. 2. Answer phones at counter and assist phone customers in full if they need to place orders, have questions , complete the call 100% to customer satisfaction if you cannot assist the customer then it is important to forward calls and or take complete messages and get to correct person immediately. 3. Assist in inventory maintenance whenever necessary; replenishing/pulling stock/organizing inventory and maintaining inventory control. 4. Maintain clean, neat and organized counter area and store area including counter, warehouse and restrooms, parking lot etc. 5. Assist fellow workers whenever and however necessary 6. Handle and complete all paperwork procedures related to counter positions ,including invoicing, special orders, will call, holds, credits, returns, warranty, purchase orders. 7. Learn how to close out daily and reconcile SBC/Charge It Pro/Cash Etc/End of Day, Petty Cash…. Be able to open and close store if ever needed to do so. 8. Work, communicate and interact pleasantly with coworkers both at counter and in warehouse, delivery driver, supervisor and other branches to maintain open communication and create a harmonious team work environment. When in doubt ask questions …communication is the key to our success and customer satisfaction. 9. Comply with all Ideal rules/ policies and procedures. 10. Position may require at times working with parts/inventory/warehouse, unloading trucks and or loading delivery trucks. 11. Rotate/Work Saturday Schedule 12. Maintain customer goodwill, we work hard to retain our customers, we want them to return. Revised 2/2019

Job Type:

Full-time Pay:

$16.00•$18.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): no physical limitations

Experience:

parts counter appliance/auto /industrial parts: 1 year (Preferred) cutting blinds or similiar : 1 year (Preferred)

Work Location:

In person