Retail Sales Associate (RSA)

Institute of Contemporary Art Boston 25 Harbor Shore Drive Boston, MA 02210

Date Posted:

May 05, 2026

Region:

Eastern Massachusetts Category:

Retail/Sales/Waitstaff Type:

Part-Time Retail Sales Associate (RSA)

Description:

Job Title:

Retail Sales Associate (RSA)

Department:

Museum Store s to:

Retail Floor Supervisor & Retail Sales Manager Position Status:

Part Time, Hourly, Non-Exempt, At Will, Onsite Schedule:

To Be Determined Come join our team. The ICA Store is hiring a part time Retail Sales Associate (RSA). This position offers at least 15 hours per week.

Overview:

We are looking for dynamic, well-spoken, customer service-oriented individuals who are interested in contemporary art & design. The Retail Sales Associate (RSA) contributes to a culture of collaboration,munity, and respect while embodying the principles of ICA's Quality of Service and centers the work of Diversity, Equity, Accessibility, Inclusion, and Belonging in all areas of their work.

WORKING AT THE ICA

All ICA employees are required to reside in Massachusetts and withinmuting distance from our Seaport location as of their first day of work. This position is included in a bargaining unit represented by UAW Local 2110.

Responsibilities:

Operating the POS system and performing sales to the store's customers. Providing a high level of customer service to store visitors. Maintaining the store appearance on a daily basis with cleaning, merchandising, etc. Reconciling the cash drawer at the end of the day. Performing closing reports. Restocking merchandise. Keeping current on all merchandise & store trends. Maintaining a presentable appearance and following the dress code provided by store management. Keeping informed about the museum's exhibitions, and many programs. Aiding in theanization of the stock room. Opening and/or closing the store. Ability and willingness to sell memberships when appropriate. Weekend hours are mandatory, as well as some additional evenings and holidays.

Qualifications:

High School Diploma Pleasant friendly attitude Operating the POS system and performing sales assisting store customers at checkout Ability to work collegially, professionally and collaboratively with a diverse group of constituents including staff, visitors and vendors Providing a high level of customer service to store visitors Availability to work at least 15 flexible hours including evening, weekend shifts, and holidays

Physical Requirements:

Prolonged periods of remaining stationary, standing and/or moving about throughout the store and museum. Must be able to lift up to 25 pounds. Ability to move about in an office to access files, ers, etc. Must be able to exchange accurate information with customers, staff, departments, and with diverse and multigenerational visitors.

Pay Range:

$19.00 - $19.50 per hour How to : Interested candidates should send a resume and letter of interest to icastoreicaboston and jobsicaboston. When ing, please include "Retail Sales Associate" in the subject line. The ICA is located at 25 Harbor Shore Drive, Boston, and is accessible by public transportation (Red and Silver Line).

Other Locations:

Seaport Studio 100 Pier 4 Blvd, Second Floor Boston, MA 02210 ICA Watershed 256 Marginal Street Boston, MA 02128 The ICA values building a pluralistic workforce to foster a culture of collaboration,munity and respect. We aremitted to hiring talented, creative and qualified candidates from all backgrounds. As an Equal Opportunity Employer, the ICA ismitted to being a diverse and inclusive workplace. We are dedicated to fair employment practices for all individuals, adhering to all non-discrimination laws. The ICA ismitted to providing access and reasonable amodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable amodation (as defined by the ADA) to participate in the job application or interview process, contact HR-EOEicaboston or 617-478-3171.