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Retail Events Associate
Job
Thrive Trail Strategies
Fitchburg, MA (In Person)
$62,400 Salary, Full-Time
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Job Description
Thrive Trail Strategies, a sales and development firm, is scaling its Worcester team and wants a Retail Events Associate to make AT&T's mobile solutions the gold standard. The Retail Events Associate will be the one showing our customers how AT&T service can make their old network look like it's running on a potato, and data plans that don't require them to sacrifice their dignity. As a Retail Events Associate, your sales training will be fast, focused, and useful. We'll teach you AT&T's smartphones and data plans simply, because memorizing specs is for robots, and you're not a robot. Then the Retail Events Associate will be inside our store, where the vibe is electric, and customers are looking for someone they can trust. And that someone is you. Every Retail Events Associate contributes to the customer experience while supporting store sales goals and learning valuable sales techniques. Core Functions of the Retail Events Associate Represent AT&T in our stores by introducing customers to available cell phones and data plans that meet their everyday mobile needs. Support sales initiatives by explaining how AT&T data plans accommodate varying levels of mobile usage, including unlimited and multi-line plan configurations. Assist customers in comparing AT&T devices based on features such as camera capabilities, battery performance, storage capacity, and 5G compatibility. Provide guidance on AT&T's wireless plan features, including hotspot access, international options, and device protection offerings. Maintain an engaging retail event presence by delivering accurate information about AT&T promotions, eligibility requirements, and activation processes. Contribute to sales performance by generating interest in AT&T cell phones and supporting successful plan enrollments. Participate in ongoing sales training to strengthen product knowledge and customer engagement skills as a Retail Events Associate. Support team sales efforts during promotional events and in-store campaigns. Preferred Skills for the Retail Events Associate Curiosity for new devices to confidently explain launches and plan features. Professional demeanor that builds trust in every sales interaction. Strong interpersonal skills that foster long-term loyalty during sales events. Dependable accountability ensuring accuracy in sales and service support. Interest in developing professionally as a Retail Events Associate. Comfortable working in a fast-paced sales environment. Enthusiasm for helping customers and growing as a Retail Events Associate.