Beauty Advisor

Company Overview Iredale Cosmetics is a skincare and mineral makeup company that embraces the holistic approach to beauty developed by our founder, Jane Iredale. The innovative, cutting-edge mineral powder foundation that launched her eponymous cosmetics line, Jane Iredale, more than 30 years ago was the first to offer healthy skincare benefits in addition to beautiful coverage. Jane Iredale makeup and skincare is offered through medical offices, fine spas and salons, destination resorts, and professionals in more than 50 countries globally. Job Title and Type of Job Beauty Advisor (full-time) and located on site at our Great Barrington Headquarters. Location On-site at our Great Barrington Headquarters -

Great Barrington, MA Job Overview:

We're looking for a passionate, people-first Beauty Advisor to join the team at janeiredale.com. Based at our global headquarters in Great Barrington, this full-time, on-site role combines personalized beauty expertise with hands-on order fulfillment. You'll connect with customers across phone, chat, email, and virtual consultations—offering thoughtful guidance, expert product recommendations, and an exceptional customer experience from start to finish. You'll also play a key role behind the scenes, ensuring orders are picked, packed, and shipped with care and precision. If you love makeup, skincare, and making people feel confident and cared for, we'd love to meet you.

Key Responsibilities:

Deliver friendly, responsive, and solution-oriented customer support Provide expert guidance on product selection, color matching, and application techniques Serve as a knowledgeable brand ambassador across our full skincare and makeup line Communicate clearly and professionally via phone, chat, email, and video Build meaningful, lasting relationships with customers Resolve questions and concerns with empathy and efficiency Collaborate with teammates to support daily operations Assist with order fulfillment, including picking, packing, and shipping orders

Qualifications:

High School Diploma required; Associate's or Bachelor's degree preferred Experience in customer service, hospitality, retail, or beauty-related roles a plus Comfort using computers and digital communication tools A warm, positive, and engaging personality Ability to multitask and stay organized in a fast-paced environment Strong attention to detail and commitment to accuracy A genuine passion for makeup, skincare, and helping others look and feel their best Iredale Cosmetics offers excellent benefits including medical, dental, vision, disability and 401K. The salary for this position is $20.00 per hour. Actual compensation will be determined based on relevant experience, and qualifications.

Job Type:

Full-time Pay:

$19.00 - $20.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift Holidays Shift availability: Day Shift (Preferred) Ability to

Commute:

Great Barrington, MA 01230 (Required) Ability to

Relocate:

Great Barrington, MA 01230: Relocate before starting work (Required)

Work Location:

In person