Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Dispensary Agent
Job
Slang Inc d/b/a Perpetual Brands
Pittsfield, MA (In Person)
$35,360 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
34
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Dispensary Agent Pittsfield, MA 01201 $16
- $18 an hour
- Full-time $16
- $18 an hour
Full-time Job Summary:
The Dispensary Agent will provide excellent customer service and educational guidance to all customers. The Dispensary Agent will record sales in the POS system, and handle cash and cashless ATM transactions. The Dispensary Agent must maintain an organized environment and facility appearance. Dispensary Agents report directly to the Retail Lead and when necessary, the Retail Assistant or General Manager. This role requires the employee follow established policies and procedures and contribute to the development of new concepts, policies, and procedures as necessary. Job Duties and Responsibilities Greet customers as they enter the dispensary. Assist in start of day and end of day procedures, stock products and supplies, arrange displays, open and close register, etc. Budtenders will be responsible for their totals on Branchware throughout their shift. Communicate with Retail Manager, Retail Assistant Manager, and Retail Lead to maintain customer traffic flow, minimize wait times, and maximize sales and customer satisfaction. Maintain organization of Budtender Station and dispensary sales floor through daily upkeep and light cleaning. Required to clean up after the end of your shift. Areas include, but not limited to, entry vestibule, waiting room, sales floor, exit vestibule, behind retail counter, outside (trash pickup), etc. Double check pre-orders that were fulfilled. Reiterate order back to customer to confirm contents of their order are correct. Ensure that payment is counted accurately. Reiterate cash back to customer. Maintain knowledge of all products and services provided, as well as applicable state and local laws. Educate customers on options and methods, strain information, and cultivation methods. Provide educational materials and resources for customers as needed. Maintain awareness of customer input and suggest changes to improve service or product. Ensure accurate information is recorded for all customer registration, sales and preferences. Check-In/Coordinate with the Retail Manager, Retail Assistant Manager, Retail Lead as needed. Maintain a continuous state of alertness to ensure the highest standards of safety for fellow employees, products, and the facility. Stay informed and knowledgeable about state and local laws, and industry news. Follow-up with customers about specific product or service requests. Assist management in product inventory and/or adjustments. Participate in discussions and provide suggestions for improving product availability, customer satisfaction and/or policies and procedures. Attend staff meetings as scheduled.Required Experience, Education, and Skills:
2+ years retail and/or customer service experience required Cannabis experience preferred. Must be 21 years of age or older. Must have the ability to pass a background check. Experience in a sales environment preferred. Accurate data-entry and record keeping. Ability to answer multi-phone line system. Strong attention to detail, organizational skills and time management abilities. Superior customer service skills. Ability to work in a fast-paced, changing and challenging environment. Proficiency in windows-based software, Point-of-Sale software and Internet navigation. Ability to make decisions as necessary with oversight when needed. Regulations and Inventory experience preferred. Strong organizational and communication skills. Bilingual candidates are encouraged to apply as it enhances our ability to serve a diverse clientele.Physical Requirements:
Stand for up to six (6) hours at a time Walk frequently Reach and twist/turn with hands and arms Climb or balance and stoop, kneel, crouch or crawl Frequently lift and/or move up to 20 pounds Occasionally lift and/or move up to 50 pounds Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focusPay:
$16.00- $18.