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Job Description
Position Summary:
Performs the daily operations of Gordon Food Service Stores including: sales, customer service, stocking, inventory management, preparing products, operating a cash register and maintaining store conditions. Promotes and sells Store programs (loyalty, etc.) and services (Menu Wizard, eCommerce, Express Ordering, Gift Cards, etc.) to increase customer relations and retention.
Essential Functions:
Provide superior customer service to all store customers by greeting customers, answering questions, suggestive selling, showing customers where product is, engaging in conversation, answering the telephone, assisting with special requests and express orders. Properly use equipment to prepare and package products for sale, ie juice, sliced deli meat, produce, etc.. Ensure accurate and efficient processing of customer purchases through the point of sale. Ensure security of assets including cash, checks, and merchandise by following policies and procedures. Accurately receive and merchandise products, ensuring proper rotation and product quality, end cap and planogram execution, top stock, freezer, cooler and backroom organization. Encourage customers to place express orders and actively promote Store products and services, and customer loyalty programs. Support and actively participate in various sales activities such as marketing initiatives, contests, and other in-store promotional activities. Print signs and shelf tags, verify accuracy, and post appropriately. Maintain facility through general maintenance and cleaning activities. Safely operate power equipment, such as slicing equipment, tow motors and fork lifts where applicable. Adhere to the purpose and philosophy of the organization including, but not limited to, the cornerstone values and applicable practices of the organization. Performs other duties as assigned.
Knowledge / Skills
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Abilities:
Ability to communicate verbally and in writing Excellent customer service skills Ability to perform tasks, prioritize, and work independently or within a team Basic mathematical aptitude to perform simple addition, subtraction, multiplication and division, and counting Ability to count and make change Solve routine problems of limited scope and complexity following established policies and procedures Basic computer skills Time management and organizational skills Attention to detail Ability to follow instructions Gordon Food Service is an equal opportunity employer. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with a disability.
