Retail and Reservation Specialist

Retail and Reservation Specialist Davison, MI Job Details Full-time 21 hours ago Benefits Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Volunteer time off Opportunities for advancement Qualifications Retail sales transactions Customer communication Maintaining an organized workspace Guest relations Customer returns handling Floor cleaning Financial transaction processing Greeting customers Processing cash transactions Customer inquiry handling High school diploma or GED Receiving shipments Stocking Clean workspace maintenance Communication skills Entry level Handling customer exchanges Full Job Description Retail & Reservation Specialist Full-Time | Resort Store Environment Do you enjoy helping people, staying busy, and creating a great customer experience? Join Outdoor Adventures as a Retail & Reservation Specialist and play a key role in both our resort store operations and member interactions. This position is perfect for someone who is friendly, organized, and enjoys a mix of retail, customer service, and hands-on work. You'll help keep the store running smoothly while making sure every member and guest feels welcomed and taken care of. What You'll Do Greet customers as they enter the store and create a welcoming environment Answer questions, address concerns, and help customers find what they need Recommend products based on customer needs and preferences Maintain a clean, organized, and well-stocked sales floor Receive, check, stock, and inventory shipments Process transactions including cash, debit/credit cards, returns, and exchanges Provide excellent customer service throughout every shift Assist with reservations and member needs as required Perform general cleaning duties including sweeping, mopping, dusting, and organizing work areas What We're Looking For High school diploma or equivalent, or relevant experience/knowledge Ability to lift 25-30 lbs Physically able to stand for extended periods and perform tasks such as reaching, bending, and walking Previous retail experience preferred (training provided) Strong customer service and communication skills Organized and able to follow a schedule and directions Positive, team-oriented attitude with a focus on helping others This role is ideal for someone who enjoys working with people, staying active, and keeping operations running smoothly in a fast-paced environment . Why Join Outdoor Adventures? We recognize and reward team members who bring strong customer service skills and attention to detail. 401(k) with Safe Harbor company matching PTO accrual starting on day one Health, dental, and vision insurance options (full-time, year-round positions) Volunteer Time Off Promote-from-within culture with opportunities for advancement A supportive, team-focused environment where your work is valued About Outdoor Adventures Outdoor Adventures is One of the largest networks of premier outdoor resorts and campgrounds in the country! As a multi-generational family business, we're dedicated to providing unique outdoor experiences where families can create lasting memories. For more than 25 years, we've proudly served our members across the country at our growing number of RV and Camping Resorts. We continue to grow with a vision of becoming THE nation's top membership camping company, while still holding onto our founder's philosophy of treating everyone like family. Our employees are our most important asset, and we couldn't accomplish what we do every day without them.