Thrift Store Clerk

JOB DESCRIPTION TITLE

Thrift Store Retail Sales Clerk

SUPERVISED BY

Community Resource Coordinator

POSITIONS SUPERVISED

None

TIME COMMITMENT

Part-Time 20-25 hrs. /wk. Job Summary The retail sales clerk is responsible for obtaining and receiving merchandise, totaling bills, accepting payments and making change for customers in retail store. The retail sales clerk may also assist survivors in accessing resources, services and support, and should be able to provide trauma-informed survivor directed referrals and assistance. Must maintain the strictest level of confidentiality at all times. They will understand and model the application of the Core Competencies of Advocacy to their work with colleagues, community partners, survivors and others.

PROFESSIONAL REQUIREMENTS

Passion for social justice and the mission of the agency. Committed to the elimination of racism, sexism, classism, homophobia and other forms of oppression and an understanding of intersectionality and how identity impacts trauma . Ability to address one's own privilege when working with diverse populations. High comfort level working in a stressful environment, and the ability to self-motivate. Excellent interpersonal skills and a collaborative work style when approaching colleagues, survivors, and community partners. Imaginative big picture thinker who has the flexibility to think outside of the box, try new ideas and let go of those that are not bearing fruit. Excellent communication skills in an environment where clear and consistent communication is expected and required among all staff.

ESSENTIAL DUTIES & RESPONSIBILITIES

other duties may be assigned General Assist the Store Manager with day-to-day operations as requested or assigned Stock shelves, racks, counters or tables with merchandise. Set up advertising displays or arrange merchandise on counters or tables to promote sales. Stamp, mark or tag prices on merchandise. Obtain or arrange for receipt of merchandise as requested by customer. Answer customer questions or concerns regarding the store or merchandise listed for sale. Total price and tax on merchandise purchased by customer to determine bill. Accept payment and make change. Wrap or bag merchandise for customers. Work in concert with Thrift Store Volunteers in an empowering and supportive manner. Remove and record amount of cash in register at end of shift. Calculate sales discount to determine price. Keep record of sales, prepare inventory of stock and order merchandise. Keep the showroom clean and orderly. Assist survivors in accessing resources, services and support. Provide trauma-informed survivor directed referrals and assistance. Must maintain the strictest level of confidentiality at all times.

QUALIFICATIONS

While survivorship is not a requirement for employment with Hope Shores Alliance, we value the contributions survivors make in doing this work and we celebrate our shared collaboration in the movement. The highest level of both personal and professional integrity and the courage to both lead and communicate through encouragement rather than authority. A high school diploma and two years related employment or volunteer experience required. Must successfully complete intra-agency domestic violence and sexual assault training within the initial 30 days of employment. Attend and successfully complete MCEDSV New Service Provider Training within the initial year of employment. Must successfully complete all other job related required training within 180 days of employment. Must possess or attain Red Cross First Aid and CPR certification as provided by Hope Shores Alliance. Must possess excellent communication skills and be comfortable engaging in challenging conversations and comfortable engaging with diverse audiences and stakeholders. Must possess a valid driver's license and good driving record as well as provide proof of valid insurance. Must pass Criminal History, Child Abuse and Neglect Central Registry and State and National Sex Offender background checks. Hope Shores Alliance understands that violence disproportionately harms the most marginalized people in society — including people of color, LGBT+ folks, and people from impoverished backgrounds. We believe that these communities must be centered in the work we do and therefore we strongly encourage applications from people with these identities or who are members of other marginalized communities. Hope Shores Alliance is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, hearing or Deaf identity, class, economic status, education, immigration status, marital status, physical or mental abilities, weight, height, HIV status, substance use or any other characteristic protected by federal, state or local laws. Employment with Hope Shores Alliance is "at-will" and is subject to termination by you or Hope Shores Alliance, with or without cause, and with or without notice, at any time. Nothing in agency policies will be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Hope Shores Alliance employees.

Job Type:

Part-time Pay:

From $13.73 per hour

Benefits:

Paid time off

Work Location:

In person