Customer Service/Retail Associate

🚨

Now Hiring:

Customer Service/Retail Associate 📍

Location:

18800 Eureka Rd., Southgate, MI 48195 🕗

Schedule:

Monday-Friday | 8:30 AM - 5:00 PM At Binson s , we believe in three things: Better Products, Better Services, Better Lives -and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you re looking to make a real impact in people s lives, you're in the right place. 🚀

The Role:

Customer Service/Retail Associate To support patients by assisting with the selection and purchase of medical supplies, while providing exceptional customer service in a friendly and professional environment. This includes processing transactions, managing inventory, and ensuring all orders are accurately generated with proper documentation and insurance verification. 🔍 What We're Looking For High School Diploma or equivalent Minimum 1-2 years of experience in retail sales, customer service, or a medical office setting Familiarity with basic medical terminology and medical insurance processes is a plus Excellent interpersonal and communication skills with a high degree of empathy and patience Skilled with point-of-sale (POS) systems and inventory software 🛠 What You ll Be Doing Greet customers, assess their medical equipment needs, and recommend appropriate products. Instruct patients and caregivers on the safe and proper use, care, and maintenance of their durable medical equipment. Collect and verify patient demographics, prescriptions, and insurance information. Receive, unpack, build and stock merchandise. Keep the retail floor clean, organized, and visually appealing to ensure a safe environment for customers with limited mobility. 💡 Perks & Benefits Competitive pay 💰 Full benefits: Medical, Dental, Vision & Life Insurance 🏥 Paid time off + floating holiday 🌴 401(k) Retirement Savings Plan 💸 Training and growth opportunities 🚀