Retail Sales Associate / Full time

Retail Sales Associate / Full time Red Wing Shoe Store - 3.6 Sterling Heights, MI Job Details Full-time $15 - $22 an hour 1 day ago Benefits Health insurance Employee discount Flexible schedule Qualifications Teamwork Interpersonal skills Maintenance Employee relationship building Vacuuming Retail math Stakeholder relationship building Full Job Description You can find retail jobs just about anywhere. So, why work at Red Wing Shoes? From our purpose-built footwear to our stylishly designed stores, you'll see the difference. From our life-friendly retail schedules to career advancement, you'll feel the difference. And, when you create remarkable in-store experiences for customers who build, shape, and protect the world around them -- you'll make a difference. We're not just retail. We are Red Wing. Job Overview Promote and support our high-quality Red Wing brand image through professional selling, building loyalty and long-lasting relationships with our customers. This is achieved by promoting the Red Wing Shoe Company's Ultimate Fit Experience (UFX), selling our premium products, and providing conscientious customer service.

ESSENTIAL

DUTIES and

RESPONSIBILITIES

Guide each customer through RWSC's Ultimate Fit Experience Provide appropriate accessory recommendation, educate customers on the benefits of each Generate Industrial Sales Leads Achieve and exceed daily productivity and sales goals Maintain the integrity of the sales floor presentation, store signage, and housekeeping standards Maintain proficiency with product knowledge, technical, and operating standards through continuous learning Provide direct support in the daily operations of the retail store

OTHER DUTIES AND RESPONSIBILITIES

(following duties are required on all positions): Obtain necessary information by maintaining knowledge of RWSC's electronic communication software Maintain quality service by establishing, following, and enforcing organization quality system standards Uphold Red Wing Shoe Company's core values Willingness to perform additional duties as required Build collaborative relationships between you and key people with whom you'll work or interact with Operate POS (Point of Sale) systems efficiently for transactions, including cash handling and credit card processing. Conduct product demonstrations to showcase features and benefits, encouraging customer engagement and upselling opportunities. Maintain well-organized merchandising displays and ensure shelves are stocked with current inventory. Manage stock levels through regular stocking, inventory checks, and replenishment to optimize sales potential. Provide excellent customer service by addressing inquiries professionally via phone or in person, adhering to proper phone etiquette. Assist with supervising team members when needed, supporting training efforts, and maintaining a positive store environment. Support promotional activities by participating in product demos and upselling techniques to maximize sales. Handle cash register operations accurately, ensuring proper cash handling procedures are followed at all times. Collaborate with team members to meet sales goals and deliver a consistent shopping experience. Proven experience with POS systems and cash handling procedures. Ability to perform retail math accurately for transactions, discounts, and inventory management. Strong communication skills . Excellent phone etiquette and customer service skills to build rapport with diverse clientele. Ability to perform basic math calculations quickly and accurately for retail transactions. Demonstrated ability to upsell products effectively while maintaining customer satisfaction. Familiarity with stock management, product demos, and retail sales techniques. Join our team as a Retail Sales Associate to engage customers actively, promote our products passionately, and contribute meaningfully to our store's success. We value motivated individuals eager to grow their retail career in a dynamic environment committed to excellence.

PHYSICAL DEMANDS

Lifting 50 pounds, bending/squatting to lace shoes, overhead lifting, twisting, climbing a ladder, standing for long periods of time Housekeeping duties including but not limited to: vacuuming, mopping & waxing floors, washing windows, disinfecting store by using chemicals, discarding of all trash, maintaining recycling, installing and maintaining furniture, fixtures, and displays

Pay:

$15.00 - $22.00 per hour

Benefits:

Employee discount Flexible schedule Health insurance

Work Location:

In person