Retail Sales Associate

Retail Sales Associate Hearth & Home Technologies life insurance, vision insurance, paid time off United States, Minnesota, Maple Grove Jun 10, 2026 Description Position at Fireside
Fireside Hearth and Home (FHH) is looking to add Retail Sales Associates in Maple Grove, MN and Eden Prairie locations.
Fireside Hearth & Home is the world's largest and leading fireplace installing distributor and retail dealer in North America and a subsidiary of Hearth & Home Technologies - the largest manufacturer of fireplace products and an HNI Corporation operating company. Fireside is a team of 400+ hearth experts located across 6 regions, 12 states and 29 branches across the USA. Check us out at www.fireside.com.
This position is accountable to meet or exceed Fireside Hearth & Home retail sales goals by selling hearth products, services, and accessories. The position must provide best-in-class consumer buying experiences by engaging retail store guests, developing a whole-hearth solution to meet their needs, and driving the sale to completion.
To ensure pay transparency, this role is listed with the total target compensation, which includes: base hourly rate and incentive. Please note the incentive component is not capped
Key Responsibilities
Meet and exceed sales goals utilizing dynamic sales skills within the retail sales process
Exceed customer expectations through all required steps of the remodel process by working closely with customers to understand project needs and timelines
Systematically manage all customer sales to project completion, including quotes, orders, previews, installations and start ups
Build and maintain strong relationships with customers and be extremely diligent with follow up
Become a trusted and knowledgeable Hearth Expert through a comprehensive 3-month training program, providing in-depth understanding of the hearth industry, products and installation
Collect and process payments from customers and balance daily business
Answer incoming phone calls to the showroom
Provide basic showroom maintenance and merchandising of products
Complete Inventory management as well as receiving in/out product
Assist in training newer Retail Sales Reps
Other duties as assigned
Qualifications
3+ years successful sales experience
High School Diploma required or equivalent (Bachelor's Degree in sales, business administration, marketing preferred)
Able to work evenings and weekends, with limited time off between Labor Day and Years
Driven, energetic sales professional with strong commitment to customers
Ability to learn quickly and retain information
Strong sense of interior design (preferred)
Experience within the residential construction industry, building materials, appliance installation or retail is highly desired
Ability to lift 50lbs. with assistance
Attention to detail
Excellent verbal and written communication skills In addition to your salary, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision Insurance, Health Savings Account, Disability Benefits, Life Insurance, Paid Time Off and Holidays, and Retirement Benefits). Hearth & Home Technologies benefits are subject to eligibility requirements. Our company endeavors to make www.hearthnhome.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 952-985-6000 or via email at [emailprotected]. The Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.