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Parts Counter Associate
Job
Confidential
Mora, MN (In Person)
Full-Time
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Job Description
Job description The Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyalty. What are the day-to-day responsibilities? Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner. Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner. Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system. Answer telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry. Stock incoming inventory in the correct location. Maintain the parts department in clean and orderly manner. Provide customers with needed information and offer additional sales opportunities. Provide an exceptional customer experience to drive loyalty What are the requirements for this job? Proven ability to provide an exceptional customer experience One year of experience in an automotive parts department. Demonstrated communication and interpersonal skills Organization and follow-up skills