Retail Center Associate - Keyholder

Retail Center Associate - Keyholder The UPS Store 1533 - 3.7 Plymouth, MN Job Details Part-time | Full-time $16 - $18 an hour 23 hours ago Benefits 401(k) Paid time off 401(k) matching Qualifications Computer operation Phone communication Basic math Handling customer inquiries Microsoft Office Math Graphic design software Retail store experience Individual consumer customer service Productivity software Clean workspace maintenance Phone etiquette POS systems Client interaction via phone calls Full Job Description The UPS Store in Plymouth is looking for a Center Associate for 25 to 35 hours per week to deliver world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school student, highschool diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned

QUALIFICATIONS

Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift or maneuver 50+ pounds Willing and able to work 25 to 35 hours per week flexible within reason. 4 or 5 shifts per week including one weeked shift

Job Types:

Full-time, Part-time Pay:

$16.00 - $18.00 per hour Expected hours: 25 - 35 per week

Benefits:

401(k) 401(k) matching Paid time off

Location:

Plymouth, MN 55442 (Required) Ability to

Commute:

Plymouth, MN 55442 (Required)

Work Location:

In person