Sales Associate

Sales Associate - ( 26141413 ) MTHS has an opening for two part-time Sales Associate. This position works as a member of the museum store team and is responsible for assisting customers throughout the shopping process.

Function:

Under the direction of the Museum Store Manager, this is a customer service professional who helps customers find products and services and assists with daily store operations.

Other:

The Sales Associate will work a standard 18-hour a week schedule to include, Saturday, Sunday, and one weekday to be determined based on scheduling needs. Holiday coverage will be required, and Holiday pay will be provided. Come join us at the MTHS where we work together to share Montana's stories and inspire exploration!

Representative Duties:

Respond to customers' questions about merchandise, such as promotions, policies regarding payment and exchanges, and merchandise selection. Take inventory or examine merchandise to identify items to be reordered or replenished. Stock shelves, racks, cases, bins, and tables with new or transferred merchandise. Open and close cash registers, performing tasks such as counting money, balancing cash drawers, making deposits, and reconciling payments with sales. Receive and process payment for sales, exchanges, and returns. Prepare sales slips, sales contracts, return slips, and other documents related to sales and merchandise. Assist customers by resolving complaints. Prevent or handle security risks and thefts. Process online orders from the Store's website and phone orders from its catalog. Provide customer service to the public selling books and merchandise with a professional and courteous attitude. As team members who engage with the public, store personnel are expected to contribute to the welcoming and accommodating atmosphere the museum fosters for its guests. Create and update merchandise displays and ensure the Store is well organized. Work in the MTHS customer database and ensure membership discounts are properly applied to MTHS subscriber purchases in the Store. Be knowledgeable about Montana and the Historical Society's history and share this knowledge with museum guests.

Education:

High school diploma or equivalency

Experience:

One-year job related work experience Handling cash Customer service Other combinations of education and experience may be substituted

Knowledge of:

Point of Sales systems

Skills :

Excellent oral and written communications skills Effective time management and organizing skills Attention to details Possess a team-oriented attitude Working with fellow store staff Phone skills and basic computer skills Ability to: Lift 30 pounds Stand for long periods of time Interact well with museum visitors Work in a customer database

Hours of Operation:

The Montana Heritage Center operates seven days a week and is open all holidays except Thanksgiving and Christmas. As an employee of the Montana Historical Society your work hours may fall outside of a regular Montana to Friday, 8:00 a.m. to 5:00 p.m. schedule. In accordance with HB 13, this position will receive a $1.00 per hour raise beginning July 1, 2026. The following items must be submitted to be considered for this position (be sure to mark each attachment as relevant): C over Letter Resume State of Montana Application Montana Historical Society is participating in E-Verify to confirm employment eligibility. After accepting a job offer and completing Form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification. For more information about E-Verify, please visit the E-Verify website found here, https://www.e-verify.gov/

Applicant Pool Statement :

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment :

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Salary:

$ 15.80 - 15.80

Hourly Telework Eligibility :

Not Telework Eligible Benefits Package Eligibility :

Paid Leave & Holidays, Retirement Plan Number of Openings :

2

Employee Status :

Regular Schedule :

Part-Time Job Type :

Standard Shift :

Variable Travel :

No Primary Location :

Helena Agency :

Montana Historical Society Union :

Montana Federation of Public Employees Posting Date :

May 26, 2026, 10:59:01 PM Closing Date (based on your computer's timezone) : Jun 11, 2026, 5:59:00

AM Required Application Materials :

Cover Letter, Resume Contact Name :

Beth Strandberg |

Contact Email :

Beth.

Strandberg2@mt.gov |

Contact Phone :

4064442697 The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agency's HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application. State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.