Reservations Specialist

Carolina Designs Realty is a property management company on the Outer Banks of North Carolina that represents 350+ premier vacation homes. We are seeking someone to join our Reservations team! As a small business, we are big on collaboration and teamwork — our employees have a holistic understanding of how departments work together to provide exceptional service to our guests & homeowners.

Qualifications Include:

• Personality for customer service atmosphere
• Exceptional verbal and written communication skills
• Strong ability to multitask, organize, and pay attention to detail while processing high call and email volume
• Ability to work flexible hours including weekends
• Ability to work with a team
• Reliable transportation and valid driver's license
• Adherence to safety guidelines and policies set forth by the company Carolina Designs Realty reservationists work with guests to book reservations.

Reservationists are expected to familiarize themselves with company rental properties and assist guests with finding the best option, taking into consideration family size, location of the rental home, and budget considerations. We manage vacation rental homes from Nags Head to Corolla. Our reservationists process payments, assist with guest relations, and perform administrative duties. Good communication, sales, and telephone skills are critical in this position. A willingness to learn and general knowledge of our area are pluses for this position.

Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person