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Sales and Customer Engagement Associate
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Imperial Mercantile, Inc
Mill Spring, NC (In Person)
$25,480 Salary, Part-Time
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Job Description
We are seeking a highly-motivated, energetic, out-going, self-starters with an eye toward the apparel retail market to join our team. As a Store Associate you are the face of our brand in the local store community and you are responsible for the Imperial Experience!
Basic Expectations:
Customer engagement- welcoming customers into our store, building rapport with customers, product education with customers and customer care through checkout. Store Operations
- Keeping our store presentable by insuring it is clean and products are merchandised. Opening or closing stores. Register management for any shift you work. Sales Expectations
- Minimum sales targets by shifts.
Opportunities to build skills:
Custom designs and engraving- Learn how to use a laser engraver to create custom products for customers.
Day Expectations:
- Manage daily store operations, including opening and closing procedures and managing funds in cash registers.
- Create the Imperial Experience for all customers.
- Focus on customer engagement to meet sales targets.
- Merchandise product
- includes stocking and restocking merchandise, insuring products are priced and setup correctly in inventory system, and products are presented in an attractive manner.
- Work as a team with other full time and part time associates.
- Handle customer inquiries, complaints, and escalations in a professional manner
- Maintain visual merchandising standards to enhance the overall store appearance The above-listed expectations are not an inclusive list of all the expectations of this role; however, they are representative of our most important expectations.
Qualifications:
- 17 Years or older with reliable transportation
- Minimum of 1 year of retail experience, preferably in a similar role
- Bilingual (English/Spanish) is a plus
- Exceptional time management skills with the ability to prioritize tasks effectively
- Demonstrated track record of achieving sales targets
- Outstanding customer service skills with a focus on building long-term relationships
- Ability to have fun and create a positive experience for our customers.
- Self-starter who can work with limited information and guidance with proven ability to take initiative for the benefit of the store performance.
Job Types:
Part-time, Seasonal Pay:
$10.50- $14.