Sales Support Associate for Aluminum Enclosed Trailers (Powersports/Construction/etc)

WHO WE ARE

We are a premium manufacturer of aluminum cargo trailers (snowmobile, motorcycle, car hauler, and construction trailers), and we sell factory direct to the public. Based in Milton, NH, our customers routinely travel from all over the Northeastern US and beyond. We've built our business on delivering a high-quality product and a straightforward, customer-first buying experience. We're looking for the right person to join our team and help support both our sales process and customer experience. HOURS Monday

• Friday, 8:00am
• 4:30pm and every other Saturday, 8:00am
• 12:00pm Some flexibility with scheduling, but position requires 35+ hours per week 1-2 Saturdays per month required

RESPONSIBILITIES

include, but not limited to Lead Management & First Engagement Respond to inbound calls, emails, and website inquiries (no cold calling) Follow up with new leads until contact is made or the opportunity is closed Gather key information including trailer type, intended use, budget, and timeline Enter and manage leads in CRM Route qualified leads to the appropriate sales team member Customer Trailer Pickups Participate in final trailer quality control checks Review the trailer with the customer at pickup Explain features, options, and basic maintenance Help ensure a smooth, confident delivery experience Customer Service & Support Assist with incoming calls, including parts and service inquiries Provide basic product and service information Route more technical or detailed questions to the appropriate team member Build working knowledge of our product line and services

QUALIFICATIONS & SKILLS

Strong communication and customer service skills Professional and friendly phone presence Organized and detail-oriented Ability to manage multiple tasks and follow up consistently Ability to work independently General knowledge or interest in powersports (motorcycles, snowmobiles, ATVs, UTVs) is required

GROWTH OPPORTUNITY

This position can be utilized as a stepping stone into an Inside Sales role. The right candidate will gain hands-on experience with lead management, customer interaction, and product knowledge, with the opportunity to grow into a full sales position.

BENEFITS

Paid Time Off (combination of sick and vacation) Paid Holidays Life insurance and short-term disability insurance 401k with company match Health insurance offered

Job Type:

Full-time Pay:

$17.00

• $22.

00 per hour

Benefits:

401(k) 401(k) matching Flexible schedule Health insurance Paid time off Retirement plan Application Question(s): Briefly describe your interest/involvement in powersports (snowmobile/motorcycle/ATV/UTV) or other relevant fields.

Experience:

Customer service: 1 year (Preferred)

Sales:

1 year (Preferred)

Work Location:

In person