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Sales Associate
Job
Cricket Wireless Authorized Dealer
Elizabeth, NJ (In Person)
$36,828 Salary, Full-Time
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Job Description
Sales Associate Cricket Wireless Authorized Dealer - 5.0 Elizabeth, NJ Job Details Part-time | Full-time $15.92 - $18.00 an hour 17 hours ago Qualifications Spanish Customer communication Stakeholder relationship building Full Job Description We are looking for a customer-oriented service representative. A customer service representative, that is patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets Handle customer complaints, provide appropriate solutions and alternatives within the time limits Follow communication procedures, guidelines and policies Take the extra mile to engage customers Skills Customer orientation and ability to adapt/respond to different types of characters Excellent communication Ability to multi-task, prioritize, and manage time effectively High school degree Tipo de puesto: Tiempo completo, Medio tiempo