Lead Stylist & Operations Associate

Lead Stylist & Operations Associate Half & Half Boutique Buffalo, NY Job Details Full-time From $18 an hour 1 day ago Benefits Employee discount Flexible schedule Qualifications Customer communication Teamwork Merchandising Fashion retail Fashion styling Cash handling Full Job Description Lead Stylist & Operations Associate - Half & Half Boutique Join our team as we celebrate our 10th consecutive year as Buffalo Spree's Best Established Boutique in Buffalo. At Half & Half, fashion, creativity, and community come together to create a fun, inspiring, and welcoming environment where customers leave feeling confident, styled, and excited to return. As part of our growing brand, you will help represent a boutique with over 40 years of history in the heart of Elmwood Village. This position is ideal for someone passionate about fashion, styling, merchandising, customer relationships, and retail operations who wants hands-on experience in sales, marketing, buying, event planning, and brand growth. We are looking for an independent, responsible, and motivated individual who can confidently work both independently and collaboratively within a team environment. The ideal candidate is proactive, organized, detail-oriented, and excited to contribute to the overall success and presentation of the store. Availability The ideal candidate must have availability Tuesday-Saturday, including holidays & private events. Employment Overview As a Styling & Operations Associate, you will play a key role in delivering exceptional guest experiences while supporting day-to-day store operations. Responsibilities include personalized styling, customer outreach, inventory management, merchandising, online order fulfillment, Shopify operations, and maintaining Half & Half's Gold Standard presentation throughout the store. Key ResponsibilitiesGuest Styling & Personal Service Assist customers with personalized styling and create complete outfits Introduce brand collections and provide guidance on sizing, color, and event-specific looks Support guests with special orders and maintain ongoing customer relationships to create a VIP-level experience Build strong customer relationships through excellent communication and service Customer Outreach & Brand Support Contact returning and loyal guests regarding new arrivals, promotions, and curated looks Assist with social media content, product features, styling inspiration, and store event promotion Contribute ideas for photoshoots, in-store events, and off-site fashion shows Sales & Shopify POS Management Process sales, returns, exchanges, and online orders accurately Manage online pickups, shipped orders, and ship-to-customer requests Follow and professionally communicate Half & Half's return policy Use strong selling skills to support both in-store and online sales goals Inventory & Merchandising Receive, ticket, and merchandise new inventory according to Half & Half's Gold Standard Verify merchandise against Shopify purchase orders including quantity, size, and style Assist with Shopify markdowns and collection organization to ensure website accuracy Merchandise items neatly and accurately throughout the sales floor Maintain knowledge of current products, collections, and trends Operations & Back-End Support Assist with Shopify back-end operations including markdowns and collection management Send invoices for special orders and communicate customer requests with management Coordinate daily with management regarding events, special orders, and store priorities Support overall store operations while acting as a professional and welcoming face of the brand Maintain proficiency with Shopify POS and back-end systems Gold Standard Store Presentation Maintain visual merchandising, organization, and cleanliness throughout the store Ensure clothing and displays meet presentation standards including properly fastened buttons, zipped garments, tucked tags, evenly spaced hangers, and protected delicate fabrics Help maintain a polished and elevated shopping environment at all times Store Operations Support Assist with opening and closing store procedures Handle cash responsibly and support smooth daily operations Work independently while also collaborating closely with the team and Store Manager Qualifications Previous retail experience preferred Passion for fashion, styling, merchandising, and customer service Friendly, outgoing, and team-oriented personality Strong communication and interpersonal skills Social media savvy and comfortable creating content Organized, dependable, detail-oriented, and self-motivated Ability to multitask and work efficiently in a fast-paced retail environment Flexible schedule with weekend availability required Why Join Half & Half? Competitive pay Opportunities for career growth Creative and energetic work environment Hands-on experience in fashion retail, marketing, event planning, and brand development Be part of a boutique brand with deep roots in the Buffalo community and a loyal customer following We are looking for individuals who bring positive energy, creativity, professionalism, and a strong work ethic to our team. If you love fashion and creating memorable customer experiences, we would love to hear from you.

Pay:

From $18.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person