Sales Associate 6197 Sentinel Road, Lake Placid, NY 12946 $50,000
- $100,000 a year
- Full-time $50,000
- $100,000 a year
- Full-time We are seeking a dynamic and proactive Sales Support Specialist to join our expanding sales team.
This role is essential in facilitating seamless communication between clients, the sales team, logistics, management and, vendors to drive business growth and enhance customer satisfaction. The ideal candidate will possess a strong foundation in sales processes, account management, and follow through , with a focus on fostering long-term client relationships. Knowledge of household appliances 1) Sales Above all, the customer takes priority. Sell appliances using ethical practices, established procedures, and sound judgment to best meet customer needs. Develop and maintain strong product knowledge through company-provided resources; ongoing education is expected and supported. Create and manage a portfolio of customer quotes and conduct timely follow-ups. Collaborate with all staff members to ensure customer needs are met. Achieve anticipated monthly sales volume of $60,000 . Follow through with customers to build trust, satisfaction, and repeat business. 2) Dispatch & Order Fulfillment Oversee and verify daily outgoing appliance shipments, ensuring: Correct serial numbers Accurate product selection Perform end-of-day closeout procedures, including checking in with delivery drivers to identify and resolve any issues. Manage customer returns and damage allowances, ensuring proper vendor credits are obtained and processed. Complete daily "finishing" of all delivered invoices. 3) Customer Service Handle day-to-day customer concerns professionally and efficiently. Schedule all deliveries and related service calls as needed. Perform follow-up calls on all sales to ensure complete customer satisfaction. Assist with damage claims, in-home product concerns, measurements, and related customer support needs. 4) Sales Floor Presentation & Inventory Ensure pricing and promotions are current and accurate in accordance with Retail Deck and HUB software. Maintain clean, organized, and well-presented appliance displays. Verify and update item pricing. Inspect and verify returned items. Replenish showroom inventory from the warehouse as needed, including cleaning and assembly (with assistance). Assist with deliveries when necessary as a customer service support role, not as a primary delivery position . Training, Culture & Earning Potential A friendly and knowledgeable sales team will provide guided training and hands-on on-boarding to support the success of a hard-working, charismatic, and detail-oriented individual. Income is directly correlated with effort, follow-through, and customer engagement, offering a strong combined salary + commission + vendor incentive earning potential for motivated sales professionals. Earning potential of more than $100K per year.
Employment Schedule Schedule:
Typical Hours:
Monday, Wednesday-Friday:
9:30 AM
PM Saturday:
9:00 AM
PM Location:
Lake Placid, NY (4) Plattsburgh, NY (1 day)
Benefits:
401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance
Pay:
$50,000.00
00 per year
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person
