Retail Sales Associate

Retail Sales Associate Copley, OH Job Details Part-time $12 - $14 an hour 1 day ago Qualifications Computer operation Maintaining an organized workspace Phone communication Packing High school diploma or GED Cross-selling Receiving shipments Productivity software Clean workspace maintenance POS systems Communication skills Consultative selling Entry level Client interaction via phone calls Full Job Description The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned

QUALIFICATIONS

High school diploma or GED preferred Retail/customer service experience Good communication and people skills Able to cross-sell and up-sell products and services Excellent packing skills Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds