Inside Sales Associate

Inside Sales Associate Allied Supply - Lima, OH Full-Time | Competitive Salary + Profit Sharing About Allied Supply Allied Supply Company is a 90-year family-owned distributor serving the HVACR and air filtration industries across Ohio and surrounding regions. We are known for our long-tenured team, collaborative culture, and commitment to promoting from within. Creating clear opportunities for career growth and leadership advancement in a stable, recession-resistant industry. Position Overview We are seeking a customer-focused, driven Inside Sales Associate to support our Lima location. This role is the backbone of our daily customer interaction. You will own order processing, product recommendations, and relationship building with contractors and service professionals. You'll play a direct role in driving branch sales while developing technical expertise and long-term customer partnerships. Key Responsibilities Drive sales growth by supporting existing customers and developing new account relationships Process orders, quotes, and returns accurately via phone, email, and in-person interactions Recommend HVAC/R and filtration products based on customer needs and applications Provide technical support and product guidance to customers and team members Act as liaison between customers, vendors, and internal teams to ensure timely fulfillment Proactively follow up on quotes and open orders to close sales opportunities Support outside sales team with quotes, sourcing, and account development Maintain showroom merchandising and ensure product availability Assist with inventory tasks including receiving, stocking, and order pulling Resolve customer issues quickly and professionally Qualifications HVAC/R, filtration, or mechanical industry experience preferred 1-3 years of sales, customer service, or distribution experience Strong communication and relationship-building skills Mechanical aptitude and willingness to learn technical products Detail-oriented with strong organizational skills Team-first mindset with a proactive, solutions-oriented approach Why Join Allied Supply Profit sharing up to 25% of salary Competitive pay (16% above market average) + health, dental, vision Generous PTO and holidays 90+ year-old financially stable company Recession-resistant industry Clear path to advancement (Inside Sales Outside Sales Leadership) Team-oriented culture with long-tenured employees What Success Looks Like Builds strong, repeat customer relationships Consistently meets or exceeds sales and service expectations Demonstrates product knowledge and problem-solving ability Takes initiative to grow accounts and improve branch performance Contributes positively to team culture and daily operations If you're a motivated, customer-focused professional looking to build a long-term career in a stable and growing industry, we'd love to connect. Allied Supply Company is an equal opportunity employer.