Job Description
Store Director -
Cherry Street Thrift Department:
Retail Operations Reports To:
Field Director Direct Reports:
Store Associates Job Type:
Full-Time Job Status:
Salary (Exempt) Position Summary The Store Director provides full leadership for Cherry Street Thrift, balancing hands-on operational management with strategic leadership responsibilities that prepare the organization for growth. This role is responsible for day-to-day store operations, team development, financial stewardship, customer experience, and management of donation streams. The Store Director also lays the foundation for potential future oversight of additional stores as the portfolio grows. Success is measured by operational performance, team development, financial results, donor satisfaction, and the ability to prepare the store and its leaders for future growth. Key Responsibilities Store Management & Operations Provide full operational leadership of Cherry Street Thrift, including staffing, scheduling, and task-level execution. Oversee donation acceptance, presorting, pricing, and processing of items, including management of donation streams through the Corners of Your Field program. Ensure adherence to operational standards:
donation intake, store merchandising, cleanliness, customer experience, and transaction accuracy. Monitor and report financial performance, labor costs, and sales metrics. Maintain compliance with safety, HR, and organizational policies. Actively participate in daily store activities, coaching staff and maintaining operational excellence. People Leadership Hire, train, mentor, and develop store staff to create a strong, capable team. Conduct ongoing coaching, performance evaluations, and development plans. Build leadership readiness within the team to support potential future store expansion. Model a "one team" mindset, prioritizing organizational success and mission alignment. Cross-Functional Collaboration Partner with SMCo on hiring, performance management, and staff development. Communicate insights, trends, and recommendations to leadership. Mission Alignment Adhere to the Mission, Vision, and Values of Cherry Street Thrift Stores by modeling professionalism and mission-aligned values and behaviors. Share the Cherry Street Thrift story and connect the team, donors and customers to the mission. Experience & Competencies 3-5 years of retail or operational leadership experience, including managing store teams. Proven success in developing team members and achieving operational results. Strong understanding of retail KPIs, financial stewardship, donation management, and performance management. Excellent coaching, communication, problem-solving, and conflict-resolution skills. Ability to balance hands-on store management with forward-looking leadership responsibilities. Proficiency with Microsoft Office, metrics dashboards, retail systems, and data-informed decision-making. Commitment to mission-aligned, Christ-centered leadership. Willingness to travel occasionally for training or collaboration. Education High school diploma or GED required; college coursework or degree preferred. Prior retail management experience required; donation program management experience a plus. Physical Requirements This role requires the ability to perform the following physical tasks: Standing up to 100% of the workday; walking up to 75%. Lifting, bending, sorting, and moving items up to 50 lbs. Ability to work in both retail and warehouse environments, including some outdoor exposure. Ability to use hands for sorting, organizing, and operating equipment. Must wear a name badge. Vision Requirements:
Close, distance, color, peripheral vision; depth perception; ability to adjust focus. Pay:
$60,000.00 - $70,000.00 per year Benefits:
Employee discount Health insurance Paid time off Application Question(s): "Walk me through a specific team you built from scratch—how you selected the right people, how you trained them, and how you measured whether they were successful." Work Location:
In person
