Cannabis Dispensary Agent

Job Overview Join our dynamic team as a Cannabis Dispensary Agent, where you will be the friendly face and knowledgeable guide for customers exploring our premium cannabis products. This energetic role offers an exciting opportunity to provide exceptional customer service, assist with product selection, and ensure a smooth and compliant retail experience. Your enthusiasm and expertise will help create a welcoming environment that educates and delights every visitor. If you thrive in fast-paced settings and are passionate about wellness and education, this position is perfect for you!

Key Responsibilities Customer Service & Engagement:

Deliver a welcoming and informative experience for every customer, ensuring they feel valued and supported. Actively listen to customer needs and provide tailored recommendations based on product knowledge and compliance guidelines. Resolve customer inquiries and concerns in a professional and timely manner, enhancing overall satisfaction.

Sales & Performance:

Meet or exceed individual sales goals by effectively guiding customers through the purchasing process. Maximize sales opportunities through upselling and cross-selling techniques while ensuring an educational and compliant approach. Maintain accuracy and efficiency in order fulfillment, ensuring prompt and seamless transactions.

Product Knowledge & Education:

Develop and maintain an in-depth understanding of cannabis products, including their effects, benefits, and proper usage. Stay informed about current promotions, product launches, and industry trends. Educate customers and colleagues on cannabis science, product options, and regulatory guidelines.

Store Operations & Team Collaboration:

Foster a positive and supportive team environment, working collaboratively with colleagues and leadership. Adapt to various roles as needed, including assisting with inventory, processing transactions, and maintaining store cleanliness. Communicate effectively with team members to ensure smooth daily operations and an outstanding customer experience.

Compliance:

Adhere to all state cannabis regulations and company policies, ensuring a legally compliant and safe environment. Maintain precision in cash handling, inventory management, and record-keeping to minimize discrepancies. Ensure all products are properly displayed, stocked, and stored according to company guidelines. Requirements Previous retail sales experience, preferably in grocery stores or similar environments Familiarity with POS systems and basic retail math for cash handling and transactions Strong communication skills with the ability to educate customers effectively Bilingual abilities are a plus to serve diverse clientele better Knowledge of cannabis products preferred Demonstrated customer service skills with a friendly, professional demeanor Ability to handle cash accurately, perform basic math calculations, and follow safety protocols Excellent phone etiquette and merchandising skills to create an inviting shopping space Join us in delivering an engaging retail experience that combines education, quality products, and outstanding service. We're excited to welcome motivated individuals eager to grow in a vibrant industry dedicated to wellness and community!

Pay:

$16.00 - $17.00 per hour

Benefits:

Employee discount Paid time off

Experience:

Customer service: 2 years (Required) Shift availability: Day Shift (Preferred) Night Shift (Required)

Work Location:

In person